ABSTRACT
The need for increase productivity in our industries
totally cannot be over emphasized. This
is evidenced by the development of new technologies to the highest level. It is
worthy to note that to achieve the level man is needed in concert with other
resources. A survey was carried out to establish the impact of job satisfaction
on productivity in standard trust bank plc Enugu branch as a case study. The
objective of the study is to examine the role of job satisfaction on
productivity with a view to determining the extent to which the said relationship
exist. The main research instrument adopted include the use of designed
questionnaire and oral interview which form the primary sources of data for the
research work. The secondary sources of data include the use of textbooks,
magazines, journals, internet materials etc. the data collected was than
analyzed using simple percentage analysis. Also hypothesis were formulated and
tested using chi-square method. Therefore, it is recommended that there would
be adequate training of state to enhance good job productivity.
TABLE OF CONTENTS
COVER PAGE
TITLE PAGE
APPROVAL PAGE
ABSTRACT
DEDICATION
ACKNOWLEDGMENT
TABLE OF CONTENT
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
1.2
STATEMENT OF THE PROBLEM
1.3
OBRECFIVE OF THE STUDY
1.4
RESEARCH QUETION
1.5
SIGNIFCANT OF THE STUDY
1.6
LIMITATION OF THE STUDY
1.7
DEFINITION OF TERM
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1
LITERATURE REVIEW
2.2
TECHNOLOGY, JOB SATISFACTION AND PRODUCTVITY
2.3 THE SCIENTIFIC MANAGEMENT
2.4
THE HUMAN RELATION
2.5
THE BEHAVIOUR SCIENCE APPROACH
2.6
EXPERIENCE FROM OTHER COUNTRIES
2.7
THE LOANS SYSTEM IN NIGER IA
2.8
IMPACT OF JOB SATISFACTION ON PRODUTIVITY
Reference
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1
RESEARCH DESIGN
3.2
METHOD OF DATA COLLECTION
3.3
SOURCES OF DATA
3.4
AREA OF THE STUDY
3.5
POPULATION OF THE STUDY
3.6
SAMPLE USED AND SAMPLING PROPCEDURE
3.7
RELIDABILITY OF THE INSTRUMENT
3.8
VALIDABILITY OF THE INSTRUMENT
CHAPTER FOUR
DATA PRESENTATION & ANALYSIS
4.1
PRESENTATION & ANALYSIS
4.2
DATA PRESENTATION
4.3
TESTING OF HYPOTHESIS
CHAPTER FIVE
DISCUSSION, RECOMMENDATION & CONCLUSION
5.1
SUMMARY OF FINDINGS
5.2
CONCLUSION
5.3
RECOMMENDATION
5.4
IMPLICATION OF RESEARCH FINDINGS
5.5
LIMITATION OF STUDY
5.6
SUGGESTION FOR FURTHER RESEARCH
REFERENCE
BIBLIOGRAPHY
CHAPTER ONE
INTRODUTION
1.1
BACKGROUND OF THE STUDY
Over the years job satisfaction on production
have became an everyday work in Nigeria, industrialist economist and politics
feel concerned with it. Because feel it’s trend is integral economic to the
nation general economic health.
Job satisfaction relates to better pay,
improved communication rotation and enrichment improved inter-personal
relations, better working environment and improved technology.
Productivity on the other hand refer to the relationship
between a company input and output. It could be in term of profit, quality of
work and quality or volume of work.
In the 1930’s the industrial would turn it’s
attention from human engineering to human relation and Harvard psychologist.
mayo revealed the impact of social and psychological factors on workers
satisfaction and productivity organization whether large or small have certain
objective, which they want to achieve.
The attainment of this objective is a measure
of the effectiveness, productivity and job satisfaction of members of the
organization. It should be noted that organization with building and
sophisticated equipment will not be productive without ensuring that their
workers are satisfied with their job.
Lawrence m. Mattos [1979] mentioned nine[9]
strategies among which are positive employee relation criminate implementing
productivity incentives, quality of relation climate, implementing productivity
incentive, quality of work life and improve individual performance through [M.B.O]
management by objective.
According to Shuresize and Bengh scientist
and engineers may not be effectively utilized in the economy because their
working condition are unmotivating.
In Abel Ubek’ opinion [1978
vol.14,No.704-35]once people in clouding the ordinary citizens, detect that.
1.2STATEMENT OF THE PROBLEMS
This study en titled “The impacts of job
satisfaction on productivity” attempt to investigate the nature of job
satisfaction on productivity system in bank in Enugu state with particular
reference to standard trust bank plc Enugu branch.
i.
To examine the role of the job satisfaction on productivity.
ii.
Asses whether job satisfaction can effectively reach participant at the
private sector in past structural adjustment programmer [S.A.P]era.
iii.
To evaluate to what extent the job satisfaction has encourage private
sector as a medium of increasing productivity.
iv.
Appraises to what extent the job satisfaction have responded to the
productivity.
1.3
OBJECTIV OF THE STUDY
The foregoing discussion has centered on the
employees job satisfaction and productivity ,very few empirical studies if any
had been conducted by Nigeria scholars and satisfaction and their productivity.
This study will therefore seek to:
1. To
undertake both descriptive and empirical analysis employee job satisfaction in
standard trust band the money they had helped in accumulating is being wasted
in frivolous and vessels project as ventured, rather than in the interest and
continued growth and development of the organization to which they belong they
loose interest.
This according to him is a common phenomenon
in indigenous business. The owners of the business uses the capital project
made to either acquire more view as thraw frequent parties or build houses. Its
staff do not feel they have a share interest. Moreover, it is well known fact
that all business organization strives and aim at increasing or improving
productivity in order to achieve the
organization goals and objective.
The researcher feels that it will serve a
useful purpose to ascertain whether an organization productivity can be
improved by improving the job satisfaction of employee of selection of the
topic.
2. The
impact of job satisfaction on productivity. A case study of standard trust bank
plc Enugu branch plc with a view of determining whether there is any
relationship between the variables under consideration .
3. To
identify the problem[s] [if any] militating against the effort of standard
trust bank plc towards job satisfaction on their productivity.
4. To
examine how standard trust bank plc encourage job satisfaction and productivity
self help project in the bank industry.
1.4
RESEARCH QUESTION
in pursuance of this research work. The
researches deemed it necessary to address this research problem empirically, it
also necessary to build a conceptual and pre-positioned foundation that will
understand the important and relationship and their productivity. For the
purpose of this study the following research question are asked:
1)To what extent would job satisfaction lead
to increase productivity?
2)Can improved wages incentives workers lead
to load to job satisfaction?
3)Does improved communication and supervision
load to job satisfaction?
4)What are the future that lead to job
satisfaction?
5)Do job rotation, enlargement and
environment lead to job satisfaction?
1.5
SIGNIFICANT OF THE STUDY
It is important to point out that an
companion of this work by the researcher, it will and other readers who have no
experience or who did not have the opportunity to work on the subject to know
tears the impact as job satisfaction on productivity in barks.
To the future researchers, it is pertinent to
note that they will make reference which
will be of guide to them in carrying out their own work. The researcher
hope that viewed in a manner suiting the purpose of other workers economic and
related studies and especially that they contribute actively to the systematic
organization of knowledge about the impact of job satisfaction on productivity.
1.6
SCOPE OF THE STUDY
For the purpose of time and financial
involvement in this project work, the researcher has decided to limit the study
to the job satisfaction an productivity of standard trust bank plc Enugu
branch.
1.7
DEFINITION OF TERM
A.Job satisfaction: means increase in
productivity.
B.Productivity: means efficiency in industry
production.
C.Work: A task which employee is assigned to
perform.
D.Incentive: It is those stimulus that make
one to act in a particular way.
E.
Goals: It is the end to which organization strives towards achieving.
F.
Organization: This is an act of organization a body of people company
school etc. it can also refer to the structure of relation that exist between
positives in a group.
G.Management: It is the act of getting thing
done through other.
H.Employee: These employed to walk in an
organization.
I.
Motivation: It is an inner-force to satisfy is in order to act in a
particular way or manners.