Translate this page

the impact of human relation skills on the job performance of sec...

THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI]



This research project material is available: THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI]



Download Complete Research Project Material on THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI]



Project Category:
Type: Project Topics | Project Topics and Materials | List of Project Topics | Research Project Materials | Journals | Thesis | Articles | Online Project Materials | Business Plan | Final year project topic| Format: Ms Word| Attribute: Documentation Only| Pages: 38 Pages| Chapters: Complete Research work from Chapter 1 to 5; All chapters | Price: ₦ 5,000.00



Call or whatsapp: +2347063298784 or email: allprojectmaterials.com

Download Post (MsWord)


Download Post (PDF)


Download complete Chapters



THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI]



ABSTRACT

 

The purpose of this study is to investigate human relations skills in the job performance of secretaries with new Nigeria bank, Uchi Community bank all in Auchi as case study. Questionnaire were used to collected data from a total of fifty respondents made up of twenty five official staff and twenty five non official staff of the bank covered. The simple percentage method was used in analyzing the data collected from the respondents based on the responses from the questionnaires. This study revealed that good human relation is a motivator of workers towards job performance and productivity. It also revealed that there is no positive relationship if there are no good human relations. Since situations some times change, if good human relations is not done in the bank, there will be difficulties in getting the best out of the workers. Based on the study of the findings, appropriate recommendations were made.  


 

 

TABLE OF CONTENT

Title page                                                                                                                  i

Certification                                                                                                                         ii

Dedication                                                                                                                iii

Acknowledgment                                                                                                   iv

Abstract                                                                                                                    v

Table of content                                                                                                     vi

 

CHAPTER ONE

INTRODUCTION

1.0      Background of the study                                                                        

1.1      Statement of the problem                                                                                              

1.2      Research questions                                                                                               

1.3      Purpose of the study                                                                                

1.4      Significant of the study                                                                                        

1.5      Scope of the study                                                                                    

1.6      Limitation                                                                                                    

                                                                                                                                   

            CHAPTER TWO

REVIEW RELATED LITERATURE

2.1      Introduction                                                                                                           

2.2      The meaning of human relations                                                                        

2.3      Components of good human relations’                                                          

2.4      How to practice human relation                                                                         

2.5      Work environment                                                                                               

2.6      Job enrichment and job enlargement                                                 

2.7      Labour management relations                                                              

2.8      Motivation                                                                                                  

2.9      Leadership                                                                                                              


CHAPTER THREE

RESEARCH METHODOLOGY

3.0      Introduction                                                                                                           

3.1      Population of the Study                                                                          

3.2      Population of the Sample                                                                                   

3.3      Research Instrument                                                                                

3.4      Method of Data Collection                                                                                   

3.5      Method of Data Analysis                                                                           

 

            CHAPTER FOUR

            PRESENTATION AND ANALYSIS OF DATA 

4.0      Introduction                                                                                                           

4.1      Analysis of Bio-Data                                                                                   

4.2      Analysis of response on research questions                                      

 

            CHAPTER FIVE

            SUMMARY, CONCLUSION AND RECOMMENDATION

5.0      introduction                                                                                                           

5.1      Conclusion                                                                                                  

5.2      Recommendation                                                                                    

            References                                                                                                  

            Appendix                                                                                                        

 

 

CHAPTER ONE

 

INTRODUCTION

 

1.0      Background of the Study

Man has been described as a social animal, when individuals spend a large part of their time at work or play in association with others. The hermit prefers to live alone while people live in varying degrees among others and must adjust their individual behaviours to those of other some unlike around, they prefer to work on their own, they associate with only a few chosen companion and they enjoy best, a location in the remoteness of the high lands.

Others are more liking to be with other people. Such people “getting together” seem to be essential for their enjoyment. This range of individual’s attitude towards social relations must keep continuously in the mind of researchers who deal with problems of human organizations. The family and the tribe or state. In origin, the tribe is an extension of the family but in modern tribes, the state is often more than the tribe grown, being a political organization, which may include many tribe and races who find it convenient to live together under one government for security reasons.

Human relations is as old as organization and being inherent in organizations, it always remain as a feature of organizational life. A worker spends about eight hours a day for forty to fifty years in his workplace for about three hundred days in a year.

This represents a large part of his life and these are the part during which he is active and vigorous. If the lives of workers are to be generally accessible, it is essential that working conditions should be healthy, convenient and attractive, so that the work itself should be as interesting workers and themselves, as well as between workers and management should be cordial and cooperative.

 

1.1      Statement of the Problem

Many office managers see that task of management worker relations as the simplistic process of just providing workers with more of the good things of life and by so doing, productivity will skyrocket. They rationalize that any more of anything desirable given to the workers or any less of anything undesirable motivate that worker. As a result of the foregoing, this study is therefore aimed to investigate the importance of human relations and to determine whether or not, relations between management and workers is adequate for an and to effective job performance in the organization concerned.

 

1.2      Research Questions

1.        How does human relations act as an aid to effective job performance of a secretary?

2.        What are the problems in human relations as they affect workers and how they can be eliminated?

3.        Which working environment under which workers perform their duty is conducive enough for increased productivity?

 

1.3      Purpose of Study

The purpose of this study is to

1.                 Identify the problem areas in human relations as they affect worker.

2.                 Investigate the role of human relations as an aid to effective job performance.

3.                 Know whether the working environment under which workers perform their duty is conductive enough for increase productively.

 

1.4      Signification of the Study

This study is intended to create awareness on management of organization, regarding the need to provide good human relations in their organizations. The study will be of immense benefit to organization individual and students, it will afford business organizations the opportunity of knowing more of some of the employee wants and needs the various components of human relations. They can use and its resultant effect on productivity.

 

1.5      Scope of Study

This study covers some selected financial organizations in Auchi. In particular, the study is geared towards findings out the possible benefits of human relations in those organizations and the result of the study will assist the management of these organizations in appraising its human relations practice with a view of having human relations that is result oriented.                

This study was carried out in some financial organizations in Auchi and is delimited to Auchi metrophs with the following organization covered.

1.                 New Nigeria Bank, Auchi

2.                 Uchi Community Bank, Auchi

 

1.6      Limitations

This study was carried out under the limiting factors of time, finance and non availability of relevant materials.

The researcher had a major problem with finance as money collected for the research work was found to be insufficient for the proper takeoff of the research.

Secondly, the time allocated was very short, it is carried out intermittently with school pressure and work load and as a result, limited time was devoted to the research.

Lastly, materials like textbooks were readily available relating to the study.

Citation - Reference

All Project Materials Inc. (2020). THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI]. Available at: https://researchcub.info/department/paper-4793.html. [Accessed: ].

THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI]


Delivery Assurance: This Project material is delivered within 15-30 Minutes. Click below to download complete material.


Download Complete Project Material

Call: +2347063298784

Hire a Writer

Department

Search Word Tags:


A Review on the impact of human relation skills on the job performance of secretaries [a case study of some selected banks in auchi], human, study, relations, research journals and thesis, researchcub.info, office technology project topics.
The purpose of this study is to investigate human relations skills in the job performance of secretaries with new Nigeria bank, Uchi Community bank all in Auchi as case study. Questionnaire were used to collected data from a total of fifty respondents made up of twenty five official staff and twenty five non official staff of the bank covered. The simple percentage method was used in analyzing the data collected from the respondents based on the responses from the questionnaires... Click here for more

THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI] - Research Journals and Thesis - Researchcub.info

Excellent and Professional research project topics, ideas and materials Website - researchcub.info

Undergraduate Project Topics, economics project topics, marketing project topics, business administration project topics, engineering project topics, computer science project topics, banking & finance project topics, education project topics, law project topics, sciences project topics, public administration project topics, political science project topics, mathematics project topics, medical science project topics, mass communication project topics, research projects, geology project topics, marketing project topics, agriculture project topics, Browse Thousands of Final Year Project Topics, hire a writer, Research Works and Materials, Project topics and materials in Nigeria, Undergraduate Project Topics, Research Works and Materials, research topics, research project materials, complete project materials, computer science project material, free project topics, complete projects, accounting topics, small business topics, entrepreneurship topics, project materials, Nigerian undergraduate projects, business administration projects, computer science topics and projects, MBA Nigerian project topics, human resources, small businesses, entrepreneurship projects, economics projects, impacts projects, effect projects, university projects, polytechnic projects, investigate projects, political science projects, mass communication projects, project topics, human resource projects, education projects, French topics, project analysis, French projects, project tips, project abstract, project proposals, project bibliography, project reference, project seminar, forex, TSA, treasury single account, currency, naira, devaluation, undergraduate projects, final project research, marketing project topics, statistics project topics, mathematics project topics, statistics, mathematics, research projects, project thesis, labour force theses, NCE, OND, HND, BTECH, BSC, MBA, MSC, English projects, linguistic project topics, Free Project topics and materials in Nigeria, research topics, reseach project materials, computer science project material, free, complete, accounting topics, small business topics, materials, nigeria projects, business administration projects, computer science topics and projects, MBA nigeria project topics, human resources, small business, entrepreneurship projects, economics projects, impact projects, effects projects, training, budgets, ghana, university, polytechnic, browse Free project materials and topics in Nigeria, accounting and finance project materials, business administration project materials and topics, human resources, entrepreneurship, computer science and engineering project materials and topics, Accounting project topics, Accounting project topics and materials, Agricultural Economics Project Topics and Materials, Agricultural Science Projects topics and materials, All Project topics and materials, Architecture Project topics and materials, Aviation project topics and materials, Banking & Finance Projects topics and materials, Biology project and materials, Building project topics and materials, Business Administration & Management Projects topics and materials, Chemical Engineering Project Topics and materials, Civil Engineering Projects topics and materials, Communication & mass communication art project topics and materials, Computer Engineering Project Topics and materials, Computer Science Projects topics and materials, Criminology project topics and materials, Economics Research Projects topics and materials, Education Project Topics and Materials, Electrical Engineering Projects and materials, English Education & English Language Project topics and materials, Food Science project topics and materials, Geology Project Topics and materials, Guidance Counseling Project Topics and materials, History project topics and materials, Home Economics Project Topics and Materials, Human Resource Projects topics and Materials, Industrial Chemistry Projects topics and materials, Insurance Projects topics and materials, Law project topics and materials, Library and information science project topics and materials, Marine and Transport management project topics and materials, Marketing Projects topics and materials, Mathematics project topics and materials, Medical Sciences Project Topics and materials, Microbiology project topics and materials, Nursing and Midwifery project topics, Nursing and Midwifery project topics and materials, Optometry or nursing project topics and materials, Petroleum Engineering project topics and materials, Pharmacy project topics and materials, Philosophy project topics and materials, Photography project topics and materials, Physical and Health Education project topics and materials, Physiology project topics and materials, Political science project topics and materials, Project topics and materials, Psychology project topics and materials, Random project, Religious and Cultural Studies Project Topics and Materials, Sociology and Anthropology Project topics and materials, Sociology Project Topics and materials, Tourism project topics and materials, Vocational education project topics and materials THE IMPACT OF HUMAN RELATION SKILLS ON THE JOB PERFORMANCE OF SECRETARIES [A CASE STUDY OF SOME SELECTED BANKS IN AUCHI]-human- study- relations- Research Journals and Thesis | Researchcub.info