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ABSTRACT
Group performance in every organization is very important, as it
depicts the overall performance of the organization. If various
individuals in an organization cannot work as a group, then the
organization’s performance-both financial and operational will never be
maximized. Group efforts and team work is the major ingredient in
every successful organization, hence, the need to make sure that the
personality of every member in the group is okay for
group/organizational goals to be achieved. Without good personalities
in a group, there can never be a good group.
The researcher used Ghana National Fire Service (Eastern Regional
Office), as a case study to find out the effects of personality on
group performance, as well as solutions to these negative effects.
Concerning methodology, data used in compiling this research were
gathered from both primary and secondary sources. The management and
employees of Ghana National Service (Eastern Regional Office) were
issued questionnaires. Text Books, Magazines and News Papers on
personalities, groups and individual psychology were also used in
compiling this research.
Based on the findings revealed from the data analysis and
interpretation, the researcher came up with some suggestions and
recommendations. The major findings in this study include: the various
personalities exhibited by employees in a group, and there are: the
openness personality, conscientiousness personality, extraversion
personality, and agreeableness personality. The negative effects of
personality on group performance, which are: poor performance, delayed
output, and incomplete output. The research also went ahead to find
ways to improve group performance. These findings and recommendations,
in view of the researcher, will help improve group performance in
various business organizations in Ghana, if implemented by mangers of
various business organizations.