This study examines Management
Information System in Bank Performance with reference to Union Bank Plc,
it analyze general concern for every organization in recent times most
especially because of the role it plays in the acquisition of skilled
and knowledge required by employees in the performance of their job for
the adierement of organizational effectiveness and it entails the
provision of necessary information to individual managers in an
organization in order to improve their productivity and efficiency in
the attainment of the overall objectives of the organization, which are
profitability, market standard, employees satisfaction and social
responsibility. The data were collected to check the reliability,
validity and accuracy in the process and table constructed for the
respondents. Chi-square method was used and the statistical tables were
constructed and tabulated to show respondent background such as level
of education. Percentage and absolute are also used for construction of
this research essay. ,”45 questionnaires were administered to the
workers of Union Bank Nigeria Plc, using chi-square to test the research
hypothesis. The findings revealed that companies should establish a
record keeping system tailored to maintain its management information.
It therefore recommend that the use of the management information system
in investment appraisal, prospective investor, merger and acquisition,
valuation of business, company tax computation and finally on employee
and business valuation evaluation.
TABLE OF CONTENTS
Title page i
Table of Contents vi
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study 1
1.2 Statement of Problem 2
1.3 Research Questions 2
1.4 Objectives of the Study 3
1.6 Significance of Study 4
1.7 Scope and Limitations of the Study 5
1.8 Definition of Terms 6
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction 8
2.2 Current Literature Review 10
2.3 Sub Systems of Management Information System (MIS) 12
2.4 Information Systems 15
2.5 Management Function and Need Information 16
2.6 Mis Advantages to an Organization 18
2.7 Function and Value of Information 18
2.8 Management Information System and Organization
2.9 Information Technology and Bank Performance 23
2.10 Technology 26
2.11 Information Technology and Banking Sector 30
2.12 The Nature of Planning and Control for Decision Making 34
2.13 System Theory and Concept 36
2.14 Historical Background of the Bank 39
CHAPTER THREE: RESEARCH METHODOLOGY
3.0 Introduction 43
3.1 Research Design 43
3.2 Population of Study 45
3.3 Simple and Simple Techniques 45
3.4 Method of Data Collection 46
3.5 Validity and Reliability of Research Test 47
3.6 Scope and Limitations 48
CHAPTER FOUR: PERSENTATION AND ANALYSIS OF DATA
4.1 Introduction 50
4.2 Presentation and Data Analysis 50
4.3 Presentation Analysis of Data According to Test of
4.4 Discussion of Findings 68
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary of Findings 70
5.2 Conclusion 71
5.3 Recommendation 72
1.1 BACKGROUND OF THE STUDY
Organizations are involved in one form
of data collection and processing which vary considerably in size and in
structure. It is common expression nowadays to talk of proving solution
to business problem. It must be noted that organizational problem are
not the same as mathematical problems requiring set of equation with
unique solutions. Instead, proving solution to organizational problem
refers to the method reducing the burden of a task or avoiding calamity
or destruction likely to place as a result of certain difficulties
encountered by the organization are provided planned and operated. The
reason is that business problems are closely linked with the need for
the information necessary to control the organization activities.
Therefore, the aim of this project to
undertake a critical study of the assessment of management information
system that is capable of providing solution to the various problems of
business organization, to ensure effective control, planned and
decision making for its activities.
1.2 STATEMENT OF PROBLEM
The researcher is disturbed by various problems faced by shareholders in an organization. Some of the problems include:
- Suppression of information of middle management
- Weakness and opportunities of the management technology system in the organization
- The factors effecting the type of information required.
- Identification of the appreciate information.
- Non compliance with laid down banking procedure
- Incomplete records
1.3 RESEARCH QUESTIONS
In the process of the research the under listed question has designed to focused and they are:
i What types of control can we put in place archive he impact of management information system in banking industry?
ii What forms of internal controls do we need in management information system department for proper assessment?
iii Is the corrective measures are in
place to appraise the performance of various section and sub-sections
in management information system department.
iv What forms of recommendations do we need to achieve adequate decision making in management information department.
v What types of measure are needed
for the efficiency of various methods used to source for data.
Indecision making to enhance adequate planning and control?
1.4 PURPOSE OF THE STUDY
The purpose of this study is to provide
necessary information in individual management in an organization in
order to improve their degree of efficiency and effectiveness in the
attainment of the overall objectives of the organization:
- To examine the profitability of management information system in baking industry
- To improve market standard productivity innovation.
- To improve employees satisfaction and social responsibility.
- To have proper understanding of how to management a business
- To examine factors affecting the type of information required.
1.5 RESEARCH HYPOTHESIS
The research hypothesis that would be tested in this project are:
i H0: There is no significant
relationship between effective decision making by the management, and
adequate supply of information in the organization.
H1: There is significant relationship
between effective decision making by the management, and adequate supply
of information in the organization.
ii H0: Management information system
does not facilitate and enhance decision making in an organization to
improve productivity and performance.
Hi: Management information system
facilitates and enhances decision making in an organization to improve
productivity and performance.
1.6 SIGNIFICANCE OF STUDY
The study is relevant to the growth of
management information system in a bank performance the research
findings will help individual managers and firms to understand the
relationship between management information and bank performance.
Thereby shedding light on how quality infrastructure can enhance
decision making and all other aspect that have a bearing in an
organization capacity and ability to implement its strategies and
The project examines management
information system in banking industry, revising the review need and
importance of management information system in relation to decision in
an organization. The study will look at the nature and scope of
information management and its system, examing the weakness and
opportunities, threat and strength in the organization.
1.7 SCOPE AND LIMITATION OF THE STUDY
The scope of the study give a general
view of management information system in the worth of decision making
and how management information system affect the decision making of
The limitation of the study may be as a
result of the retrieval of questionnaire to be distribute out to the
respondents the time factor is also a limitation to the study as in
period of writing the research project and also the study could be
limited through financial resources; in the case of the study the
following constraint were experienced:
- Financial constraints
- Time constraints
1.8 DEFINITION OF TERMS
Data: This is the row facts and figures pertaining to the day to day activity of an organization.
represents data that has been processed; it is also data that have been
interpreted understood by the recipient of the message.
Planning: This is
decision taken before one takes an action. It is an attempt at coping
with uncertainties by thinking what, how and when future course of
action would be taken.
Management Information System:
This entails the provision of necessary information or report to
individuals; managers in an organization in order improve their degree
of efficiency and effectiveness.
This refers to a set of information connected or inter-dependent, so as
to form a complex part in an orderly arrangement according to some plan.
This is the contribution of science and technology towards effective
and efficient production and dissemination of information to the user
accurately and timely.
Management Report: The information produced for management and the utilization to another.
Controlling: This is the comparison if actual performance with plan in order to take necessary corrective measures.