EFFECT OF EMPLOYEE COMMITMENT ON ORGANIZATIONAL PERFORMANCE IN Nigeria
TABLE OF CONTENTS
Title
page…………………………..………………………………….ii
Certification…………………………….…………….……………..iii
Dedication………………………………….………………….……..iv
Acknowledgement…………………………………………….…….v
Table of
content………………………………………………….…vii
Abstract…………………………………………….…………….……x
CHAPTER
ONE (Introduction)
1.1
Introduction………………………….………………………….1
1.2
Statement of Problem…………………………………………3
1.3
Research question……………………………………...…..…4
1.4
Objectives of
Study……………………………………..…….4
1.5
Statement of Hypothesis
………………………………….…5
1.6
Significance of the
Study………………….…………..…….5
1.7
Scope of the study…………………………………………….6
1.8
Limitation of study……………………………………………6
1.9
Organization of study
………………………………………..7
1.10
definition of terms…………………………………………….7
REFERENCES…………………………………………….……8
CHAPTER
TWO (Literature Review)
2.1
Concept of
Commitment and its Effect on Performance………………………………………………..….....9
2.2
Forms of
measurement………………...….…...……….....16
2.3
Importance of
employee Commitment…….……………..17
2.4
Concept of Performance…………………………………………18
2.4.1 Main
causes of low Performance………………….………….21
2.5
Linkage between Commitment and Performance………...22
2.6
Techniques
of Raising Employees Commitment…………28
2.7
Summary of the
Literature…………………….…………35
REFERENCES…………………………………………………………..37
CHAPTER
THREE (Research Methodology)
3.1
Introduction…………………………………………………….…43
3.2
Socioeconomic characteristics of
respondent…………….43
3.3
Analysis of Research Questions/Hypotheses
Testing……46
3.4
Interpretation of findings…………………………….53
CHAPTER FOUR (Summary, Conclusion AND
Recommendation)
4.1 Summary of Findings……………………………………….55
4.2
Conclusion…………………………………………………….56
4.3 Suggestion and Recommendation………………………..57
Bibliography ………………………………………………..….60
Appendix………………………………………………………….66
ABSTRACT
This research on
effect of employees’ commitment on organizational Performance was carried out
in Ambrose Alli University (AAU), Ekpoma, Edo state, Nigeria. The aim of the
study was to examine the factors that determine employee’s commitment to their
job, the study also aims at finding out the relationship between motivation and
employee’s commitment and the impact it has on job performance and
organizational Performance. In order to achieve the objectives, three
hypotheses were formulated and were tested using the chi square. The sample
population was drawn from a cross section of the university’s (AAU) staffs,
comprising both junior and senior academic staffs. The questionnaire was used
to elicit information, and these relevant data were collated and analyzed in
later part of the work. The findings from the study show that there is a significant relationship between
job satisfaction and employees commitment. The second hypothesis was tested
using the chi square, and the result showed that there is a significant
relationship between motivation of employees and their level of commitment to
work. Finally, the last hypothesis which sought to find relationship
between commitment and overall employee and organizational Performance was
confirmed. However, suggestions were made as to improving employee’s commitment
especially in tertiary institutions amongst which are: the need to improve on
workers salary, disciplining the staffs as way of ensuring sanity and effective
learning among the students and many others. These suggestions if strictly
adhered to will not only enhance learning, but as well raise the commitment of
staffs and consequently increasing Performance in the university.