Effect of conflict management on organisation effectiveness a case study of Lagos state university Ojo

Effect of conflict management on organisation effectiveness a case study of Lagos state university Ojo

1,567 marked this research material reliable.
Call or whatsapp: +2347063298784 or email: info@allprojectmaterials.com
Department: business administration project topics | Type: Project Topics | Project Topics and Materials | List of Project Topics | Research Project Materials | Journals | Thesis | Articles | Online Project Materials | Business Plan | Final year project topic | Format: Ms Word and PDF | Attribute: Documentation Only | Pages: 84 Pages | Chapters: Complete Research work from Chapter 1 to 5; All chapters | Inclusive: Abstract, Preliminary Pages, Table of Contents and Appendices | Cost: ₦ 5,000.00

Effect of conflict management on organisation effectiveness a case study of Lagos state university Ojo

PROJECT TOPICS AND MATERIALS ON Effect of conflict management on organisation effectiveness a case study of Lagos state university Ojo



The purpose for carrying out this research is to find out the cause and effect of conflict on organizational effectiveness in Lagos State University, Ojo. This study will reveal that individual worker's response to directive towards achievement of organizational goals is a complex factor.

Conflict management forms the bedrock for peaceful coexistence between employer and employees. The facts remain that conflict is inevitable in any organization. Therefore, the extent to which an organization is able to forge ahead in spite of this necessary unavoidable constraint will depend much on the style of human resources managers, on whose onus rests the arduous ask of conflict management. Lagos State University is not an exception in is regard since it has been established that prevention of crisis is better than managing and or resolving them.

The survey research redesigned was employed in this study and the questionnaire was the major research instrument used in this study. Various statistical tools were used in analyzing the collected data, such as, simple percentage analysis for data presentation and Chi-square for testing hypothesis.

Results of the statistical analysis provide solution to the research objectives, questions and the research hypothesis. Thus, conflict management has effect ':In organizational effectiveness in Lagos State University.




Title page                                                                                i

Certification                                                                            ii

Dedication                                                                              iii

Acknowledgement                                                                  iv

Abstract                                                                                  v

Table of contents                                                          vi



1.0    Background  Of The Study

1.1    Historical Background of Lagos State University (LASU)

1.2   Statement of the Problem                                   

1.3    Significance of the study

1.4    Purpose  of the study

1.5    Search question

1.6    Research Hypothesis

1.7    Scope of the study

1.8    Limitation of the study     

1.9    Definition of terms

1.10  Outline of the research study



Literature review 

2.0    Introduction

2.1 Nature and meaning of conflict

2.2    Type of conflict    

2.2.1 Vertical conflict

2.2.2 Horizontal conflict

2.2.3 Conflicts of interest

2.2.4 Conflict of right

2.3    Sources of industrial conflict

2.3.1 Intangible causes/ sources

2.3.2 Tangible cause/ sources

2.3.3 Internal cause / sources Shared resources Task interdependence

2.3,3,4 Perceptions and values Personal style and background

2.3.4 External causes / sources                

2.3.4. Government Economic Policies Large scale mis management Political instability

2.4    Consequences or effects of conflict on organization

2.4.1 Functional consequences of conflict

2.4.2 Dysfunctional consequences of conflict

2.4.3 Characteristic of negative or potentially negative conflict Characteristics of positive or potentially positive conflict

2.5    Forms of industrial  protest

2.5.1 Definition of  strike

2.5.2 Types of strikes

2.5.3 Effects of strikes on organization

2.6    Conflict management and resolution     

2.6.1 Conflicts management styles

2.7    Procedure for conflict settlement

2.71 Internal machinery of conflict settlement

2.7.2 External machinery of conflict  settlement Mediation Conciliation Arbitration panel The industrial court




3.0    Introduction                                                       

3.1    Nature of research methods

3.2    Research design  

3.3    Population, sample size and sample design 

3.4    Research instruments design and collection of responses

3.5    Test of validity and reliability of research instrument

3.6    Methods of data presentation and analysis




4.0   Introduction                                                        

4.1    Presentation of data  

4.2    Testing of hypothesis

4.3    Interpretation of the test




5.0    Introduction

5.1   Summary of Findings                                

5.2    Recommendation based on research findings

5.3   Conclusion

5.4    Suggestion for further reading










Conflict is an inevitable element of any labour - management relationship. In work situation people are bound to have different interests and aspirations which may tend to conflict with each other. Also in every organization where people to different background have to interact in the collective efforts towards achieving a common goal, conflict is bound to ensure. This is because in addition to the common workplace his own personal ambition which he earnestly desires to achieve alongside the organizational goal. This individual goal or interest may not necessarily be compatible with that of other members. Thus, there is clash of interest.

For example, management is often committed to pursuing a goal of profit maximization through rationalization of economic decision and other cost maximization policies. The workers, through their union want higher wages are lucrative welfare package which tend to result in higher costs of doing business to the management. Union wants effective participation in most factory shop decision even at tl1e expense of encroaching on areas that fall exclusively within the confinement of management prerogatives. Management cannot, but resist these unwholesome moves. In the process conflict  will ensure, therefore, it is obvious that conflict is inherent in every organization irrespective of size, mission or age. To this end organization (be it private or public) are perceived to always assume that conflicts necessarily damage the relationship that exist within  the work places.  It is based on the fore goings that a research study on measurement of conflicts effectiveness and efficiency became a subject of interest.    





The  Lagos state university was established on April 22nd 1983 via the statute of 1983. with the major objective of being the apex of the educational system of the state, providing access to higher education for citizens,  providing innovative educational programmes of high standard, conducting research and disseminating their findings,. It was also established to become intellectual pursuit and serves the factory of ideas by the then government a Alhaji Lateef Kayode Jakande.

The university took off in 1984 with 342 students, with three Faculties; Education, Law and Humanities, and Science. In 1989, it had 2,974 students, while the number increased in 1994 to 4,459 with 968 members staff made up of 300 76 administrative technical and 492 junior staff.. The population has grown to about 80,000 including Regular, Part-Time  and Postgraduate students spread over eight (8) Faculties listed as follows; .

·        Faculty of Art

·        Faculty of Education

·        Faculty of Law

·        Faculty of Management Sciences

·        Faculty of Science

·        Faculty of Social Science

·        Faculty of Engineering

·        Faculty of Medical Sciences


In addition, there is a School of Postgraduate Studies.

The university was conceived as a non-residential university. It took over 139 hectares of hind which were previously the sites of Government College Ojo,




Methodist Boy's High School (proposed) Ojo site, and BUILDSPEC, an Engineering company, head it’s moved on Monday 19th December, 1983 from the old Lagos State Government Secretariat, Ikeja. Extra 800 hectares of land were later added at Ojo. Currently, it operates as a multi-campus university. The existing campus at Epe for Engineering Faculty and with the Teaching Hospital and College of Medicine at Ikeja. The main campus and the administrative headquarters remain at Ojo.


It may seem that whenever two or more people are gathered, there will be conflict. The efficacies of organizational conflict are myriad. The problem of incessant industrial conflicts, disputes, strikes, lockouts, and boycotts have generated much concern not only among employers of labour but also employees themselves and other stakeholders-as well. The magnitude of the adverse effects can well be understood when one considers the huge looses in productivity, reduced profits, damages to organization's assets. The negative impacts of such event is like "ill wind that how nobody good". All parties are usually affected, employees in the areas of poor inter-personal relationship between them and the management, and among themselves, loss of pay, termination and dismissal form employment etc for the society potency for social disorder, instability, of jobs and mass unemployment, which could a:Tect the fulfillment of its obligation.

Given the reality as described above, it behooves but labour and management to seek ways of coping and minimizing undesirable tensions and conflicts, and its unpleasant consequences for this reason, it is pertinent to  look into the various effects of industria1 conflict on the organizations, and approaches toward managing these problems positively, so that their favourable impact measurement could be felt on the effectiveness and efficiency of organizations.



The significance of this study can be viewed from two (2) major standpoints. Practical and Academic:


a.     Practical Significance

This kind of study will assist In broadening the understanding of the followings;

1.     To employees in general, it will further expose the relationship existing between conflicts management and organizational effectiveness which will be of interest to them, in their respective organization.

2.     Specifically, to staffs of the organization under study, it will expose to a large extent the goings on in their establishment with regards to our relevant variables, and comparative analysis of their actions over some years accordingly.

3.     To policy makers and management, it will present a scheme through its analysis that could assist them in enunciating policies that will assist educational institution / business establishments in not only to pursue their over riding objective of profit making but also to remain relevant in the business for which they were known, by performing such a function as good welfare pac1dige for workers, among others.

4.     To economic watches and the interested public, it will provide some insight into the conflict management strategies and approaches of business organizations in Nigeria.

b.              Academic Significance

In the academic arena, this study will prove to be significant.

1.                It will help in contributing to the enrichment of the literature on conflict and conl1ict management.





2.                It will throw more light on the relationship, (Causative and ordinary) between conflict and such other variable apart from organization's performance as effectiveness and efficiently in Nigeria

3.                It will suggest ways (of interest to academics) based on empirical evidence of enhancing the conflict management situation in Nigeria, bearing in mind that improvement in the level of conflict resolution of organization in a country, signifies that the country is partly developing or not.

4.                The study will also serve as a body reserved knowledge to be referred to by other researcher who may want to pick and interest in their area of study.



The objectives of this research study are as follows;

1.               To gain insight into the various causes of organizational conl1icts.

2.                To assess the problem (if there is any) encountered by the organization in the process of managing conflicts.

3.                To evaluate the factors that influence industrial conflicts' in business organization

4.                To generally offer useful suggestions to wards improving the management of industrial conflicts with within any business  organization.

5.                                 To establish that conflict can be so managed, to the extent that it Can also bring about organizational effectiveness and efficiently in the work place, particularly, with references to LASU.


6.                To examine the impacts (be it positive or negative) of conflict on our selected organization. The positive impacts will be applauded. While the negative impacts condemned.





7.                To make workable and meaningful recommendations on how organizations can improve on their conflicts prevention, and management to their benefits and effectiveness, and that of the Nigerian economy at large.


The research questions that will guide this study will include;

1.     To what extent has effective conflicts management contributed to the realization of the goals, objective vision and existence of organizations'?

2.     What are the factors responsible for industrial conflict in most business organizations?

3.     Does any relationship exist between the rate of conflict In an

          Organization and its image?                      

4.     Of what importance is the role of conflicts to the success and performance of business organizations?

5.     What could be the resultant effect of regular industrial C0I1flicts to the

6.     What are the various approaches / methods available, for effective conflict management in your organizations?

7.     What is the effect of organizational conflict on attitude behaviour and performance of employees?

8.     Can conflicts be totally prevented or era9icated within the workplace


Two Hypotheses shall be formulated tested, and interpreted for the purposes of the research work. They are below stated;

Ho: There is no significant relationship between industrial conflicts -and organization's effectiveness.

Hi:   There is a significant relationship between industrial coni1icts and organization's effectiveness.

Ho: There is no positive relationship between effective conflict management and approaches of conflict resolution adopted.

Hi:   There is a positive relationship between effective conflict management and approaches of conflict resolution adopted.


This study, in every way, attempts to determine the impacts of conflicts management on the efficiency and effectiveness of business impacts ­measurements of the various strategic tools / method of cont1icts management opened to organization. The research will be conducted on the Lagos State University as our unit of analysis" in the Nigerian economy. Therefore, a survey of the officials of the functional areas of this establishment will comprise of our major source for comparative data and information.



 No matter how much effort one may put into the study, some' extraneous circumstances may create imperfections. The conduct of research in Nigeria and of course generally is imbued with a lot of problems.

However, in this particular research, the following problems are anticipated.

1.    The inability to retrieve all the questionnaires to be distributed

2.    Imperfection in sampling procedures and procedure for processing data.

3.     Finance in this era of economic hardship, financial resource has become a problem for many people including this researcher, thereby


may affect the financial demand of the study.




For the purpose of this study, certain words would be regularly used and are capable of assuming different times, meaning, and situation. Therefore, it's imperative to clearly define or operationalize them, so as to facilitate a clearer understanding and perception of the subjects - matter as hey are used in this research work. They are as follows;

1.               Conflict: A disagreement over issues of substance and / or emotional antagonism.

2.               Management: The act or skill of dealing with a situation that needs to be controlled in some ways.

3.               Industrial conflict: The inability of labour and management to reach agreement on any issue connected with the objective of employer-­employee interaction.

4.               .Conflict resolution: The removal of the reason substantial and for emotional for a conflict.

5.               Conflict management: The methods, approaches, art or style of handling conflicts usually be experts in industrial relations fields.

6.Industrial relations: The process of control over the employment relationship, the organization of work, and relations between employers and their employees.

7.               Organization effectiveness: The continuous existence., or forgoing ahead of a company despite competition.

8.                 Effects: The Oxford Dictionary of Current English dcl1ncd "Effect as; the result or consequence of an action.


This chapter will consist of introductory section of the research study.



It   will Endeavour to give theoretical framework by reviewing all relevant literatures on which this study is based


It will present the methodology of the research study and the principal means  of collecting and analyzing data.


This will centre on the presentation, analysis of data and discussion of result based on the research questions and the test of hypotheses formulated.



This section will enable the researcher to draw out findings through the collected data that have been subject to in-depth analysis, recommendation based on research findings would be offered and also the concluding remark.

DOWNLOAD COMPLETE WORK FOR Effect of conflict management on organisation effectiveness a case study of Lagos state university Ojo

Additional Information

  • The Project Material is available for download.
  • The Research material is delivered within 15-30 Minutes.
  • The Material is complete from Preliminary Pages to References.
  • Well Researched and Approved for supervision.
  • Click the download button below to get the complete project material.

Frequently Asked Questions

In-order to give you the best service available online, we have compiled frequently asked questions (FAQ) from our clients so as to answer them and make your visit much more interesting.

We are proudly Nigerians, and we are well aware of fraudulent activities that has been ongoing in the internet. To make it well known to our customers, we are geniune and duely registered with the Corporate Affairs Commission of the republic of Nigeria. Remember, Fraudulent sites can NEVER post bank accounts or contact address which contains personal information. Free chapter One is always given on the site to prove to you that we have the material. If you are unable to view the free chapter 1 send an email to info@researchcub.info with the subject head "FREE CHAPTER 1' plus the topic. You will get a free chapter 1 within an hour. You can also check out what our happy clients have to say.

Students are always advised to use our materials as guide. However, if you have a different case study, you may need to consult one of our professional writers to help you with that. Depending on similarity of the organization/industry you may modify if you wish.

We have professional writers in various disciplines. If you have a fresh topic, just click Hire a Writer or click here to fill the form and one of our writers will contact you shortly.

Yes it is a complete research project. We ensure that our client receives complete project materials which includes chapters 1-5, full references, questionnaires/secondary data, etc.

Depending on how fast your request is acknowledged by us, you will get the complete project material withing 15-30 minutes. However, on a very good day you can still get it within 5 minutes!

What Clients Say

Our Researchers are happy, see what they are saying. Share your own experience with the world.
Be polite and honest, as we seek to expand our business and reach more people. Thank you.

A Research proposal for effect of conflict management on organisation effectiveness a case study of lagos state university ojo:
Reviews: A Review on effect of conflict management on organisation effectiveness a case study of lagos state university ojo, effect, conflict, management project topics, researchcub.info, project topic, list of project topics, research project topics, journals, books, Academic writer.
Conflict management forms the bedrock for peaceful coexistence between employer and employees. The facts remain that conflict is inevitable in any organization. Therefore, the extent to which an organization is able to forge ahead in spite of this necessary unavoidable constraint will depend much on the style of human resources managers, on whose onus rests the arduous ask of conflict management. Lagos State University is not an exception in is regard since it has been established that prevention of crisis is better than managing and or resolving them. .. business administration project topics

Effect of conflict management on organisation effectiveness a case study of Lagos state university Ojo

Project Information

Share Links

Download Post (MsWord)
Download Post (PDF)

Search for Project Topics

Project topics in Departments

How much does it cost to hire a writer in Nigeria?

Looking for Professional Approach and Quality Research Services ?

Estimating the cost of research writing in Nigeria: Freelance writers in Nigeria may charge depending on the project, depending on the factors mentioned earlier. Plagiarism-focused content may be on the higher end of this range due to the additional skills and research involved. For a more accurate estimate, it's recommended to reach out with us, discuss your specific requirements, and request a quote based on the scope of your project. Prices can vary, so getting personalized quotes will help you determine the cost more precisely.