1.1 Background To The Study
Many Developing countries have seen the
need for the adoption of ICT and the planned implementation of national
ICT strategy as a significant component in the success of ICT efforts to
foster rapid national development through greater productivity. The
term ICT refers to Information and communication technology which
consist of electronic technologies which facilitate access to
information such as the Internet, wireless networks, and cellular phones
(WEF, 2012).
The effective adoptions of ICT enable
the governments to propel rapid productivity gains through different
economic sectors in the nation. The government now view Information and
communication technologies as a strategy to enhance rapid national
development through ICT-driven productivity gains (Masanet &
Matthews, 2010).Consequently the coordinated effort of government is
required in this direction to adopt and implement a m robust and
integrated ICT platform for an effective system of service delivery.
(IDB, 2009). It is important to note that Nigeria requires an
integrated ICT agenda to sustain its national developmental expectations
(WEF, 2012). The benefits of ICT adoption permeats public sector
workplace productivity (Masanet & Matthews, 2010). Public sector
workplace productivity therefore impacts on business efficiencies
resulting in resource efficiency, enhanced customer interface, cost
control mechanisms, energy savings, and reducing negative environmental
effects through using ICT applications (Masanet & Matthews, 2010).
Borisov and Barbulescu (2012) postulated
the adoption of the term electronic government which he stated consist
of ICT tools and systems which is used to access and
efficiently deliver public services to all stakeholders . (Bannister
& Wilson, 2011).The adoption of ICT has facilitated easy access and
interaction between government and its citizens .Also the development of
mobile technologies, new web browsers, social media applications and
sites, has provided the government with new tools to enhance the needs
of e-government, which facilitate the development of an efficient system
to manage public services geared at improving public’s confidence in
government services (Borisov & Barbulescu, 2012). Therefore the
research seek to investigate
ICT Adoption and its Impact on Public Sector - Productivity. A case study of the State Primary Education Board Bauchi
1.2 Statement of the Problem
The need for the adoption of ICT and
the planned implementation of national ICT strategy as a significant
component in the success of ICT efforts to foster rapid national
development through greater productivity cannot be over emphasized.
Borisov and Barbulescu (2012) postulated the adoption of the term
electronic government which he stated consist of ICT tools and systems
which is used to access and efficiently deliver public services
to all stakeholders . (Bannister & Wilson, 2011).The adoption of
ICT has facilitated easy access and interaction between government and
its citizens .Also the development of mobile technologies, new web
browsers, social media applications and sites, has provided the
government with new tools to enhance the needs of e-government, which
facilitate the development of an efficient system to manage public
services geared at improving public’s confidence in government services.
Consequently the coordinated effort of government is required in this
direction to adopt and implement a robust and integrated ICT platform
for an effective system of service delivery. (IDB, 2009). It is
important to note that Nigeria requires an integrated ICT agenda to
sustain its national developmental expectations (WEF, 2012).This
constitute the challenges confronting Nigeria in its bid to adopt ICT
implementation. Therefore the problem confronting the research is
determine ICT Adoption and its Impact on Public Sector - Productivity. A
case study of the State Primary Education Board Bauchi
1.3 Objectives of the Study
The research seeks to determine the
impact of ICT adoption on public sector Productivity examining its
impact on State Primary Education Board Bauchi.
1.4 Research Questions
What is the impact of ICT adoption on public sector productivity?
What is the level of impact of ICT adoption on the state primary Education Board Buachi?
1.5 Significance of the Study
The research proffers the nature and
growing importance of the application of ICT in modern day official
activities in the public service with a view to determining its impact
on overall productivity.
It shall serve as a vital source of information to the government and ICT professionals
1.6 Research Hypothesis
Ho The level of impact of ICT adoption on State Primary Education Board Bauchi is low
Hi The level of impact of ICT adoption on State Primary Education Board Bauchi is high
1.7 Scope of the Study
The study focuses on the determination
of ICT Adoption and its Impact on Public Sector - Productivity. A case
study of the State Primary Education Board Bauchi
1.8 Limitations of the Study
The researcher restricted the case study to Buachi due to both geographical constraint and logistics.
1.9 Definition of Terms
ICT DEFINED
According to WEF (2012) Information and
communication technology (ICT) consist of Electronic technologies which
facilitate easy access to information such as the Internet, wireless
networks, and cellular phones (WEF, 2012).
PRODUCTIVITY DEFINED
The term Productivity measures and
calculates inputs to outputs and determines its effect On a country’s
economy and its competitiveness (Freeman, 2008).
DEVELOPED COUNTRY
Developed country: A self-sustaining high-income economy built on a modern
Infrastructure and technology and
having, a high standard of living. According to the World Bank Group
(2011), this designation is also applicable to very industrialized
middle-income countries.
DEVELOPING COUNTRY
Developing country: A country with low-income to middle-income economy, as
Measured on a per capita income basis.
Developing countries include several countries with transition economies
founded on the per capita income inhabited by 80% of the world’s
population (World Bank Group, 2011).