This work fries to find out the problems of personnel management in
government owned establishment a case study of Enugu state board of
As very Nigerian literally depressed over the ineffective ad
inefficient performance of most government owned establishment such a
situation makes null of the good intentions of government in setting up
such organization. From the work of earlier researches and seminars and
talks delivered by eminent scholars it is widely believed that the
reason why government owned establishment have remained insoluble hangs
on management more especially personnel management. The work set out
unravel these seeming mysteries, the administration of Enugu state Board
of internal revenue which have caused so much groaning pains, agony and
frustration to their staff and even larger society has been responsible
for improper taxation in Enugu state. To ascertain these problems,
these problems, a questionnaire was drawn in which the preliminary
question sought to identify the person of the respondent ie her personal
data. The rest of the question was on the various aspects of what could
be responsible for the problem hindering the smooth and efficient
running of the establishment. It was gathered that the main reason for
problem of personnel management are as follows:
Lack of motivational policies for employees.
Enugu state board of internal revenue had not articulated a
meaningful training programme for their workers the board of internal
revenue had not being to promote their staff as and when packages of the
board were not promising and are not comparable to other in similar
TABLE OF CONTENT
1.1 Background of the study
1.2 Statement of problem
1.3 Objective of the study
1.4 Scope of the study
1.5 Research Questions
1.6 Significance of the study
2.1 Theoretical Framework
2.2 Motivation in Work-Needs and Their Satisfaction
3.1 Design of study
3.2 Population of study
3.2.1. Sample Technique
3.3 Instrument for data collection
3.4 Validity of instrument
3.5 Reliability of the instrument
3.6 Method of data collection
3.7 Method of data analysis
Data presentation and analysis
Distribution and collection of questionnaire
Summary and conclusion
5.1 Discussion of results
5.4 Limitation of study
BACKGROUND OF THE STUDY
Before its establishment, the then Anambra State Board of
Internal Revenue, was established under the Anambra state of Nigeria
Civil Service edict with its Headquarters at Enugu Secretariat. The
Board had its four zonal offices (Enugu zone, Fegge zone, Nsukka zone
and Abakaliki zone).
Enugu state Board of Internal Revenue came into being after
creation of state from old Anambra state in August 27th 1991. The Board
had its first Director in the person of Chief H.O. Attama with over one
thousand, two hundred staff.
It was left with three zonal offices (Enugu, Nsukka and
Abakaliki zones) Today Enugu State Boad of Internal Revenue exists with
only two zonal offices (Enugu and Nsukka zones) after carving out
Abakaliki from Enugu state in 1996.
The state Board of internal Revenue still has its head office
at the state secretariate opposite Enugu state Criminal Investigation
Divisional (CID) office.
Its statutory services is collecting and accounting for Taxes due to the state.
The Enugu state Board of internal Revenue today has staff
Board of internal Revenue today has staff strength of Nine hundred and
fifty with the following departments:
1. The policy section (chairman office)
2. Public Relations office
The Internal Audit
HOD Capital Gain Tax (other taxes)
STATEMENT OF PROBLEM
The problems that hindered the smooth and efficient
Running of this establishment included the following:
Enugu state Board of Internal Revenue has diversed and varied
personnel management problem which includes lack of motivation policies
for their employee.
Enugu state Board of Internal Revenue had not articulated a meaningful training or retaining programmes for their workers
The state Board of Internal Revenue had not been promoting their staff as and when due.
The welfare packages of the state Board of Internal Revenue were not
promoting and cannot be compared to other similar establishments.
OBJECTIVE OF THE STUDY
There are numerous reasons why government set up this
establishment. The establishment is in public sector with the emphasis
on revenue generation. It is expected that as revenue organization
that it can constitute a binder to the public and the government that
formed it and this may include:
To investigate the motivational policies of the Enugu State Board of
Internal Revenue. Revenue to enhance revenue generation in the state.
To examine the training programmes of the Board with a view to evolving one tail to meet the needs of the employee.
To find out why Enugu State Board of Internal Revenue are not promoting their workers as and when due.
To appraise the welfare packages of the Board and compare it with those of other establishment.
SCOPE OF STUDY
The scope of this study covers:
The activities of personnel management in government owned
establishment as represented by Enugu State Board of Internal Revenue.
The activities of personnel management in government owned corporations as represented by Enugu State water Corporation
To what extent does personnel management meet what is required from it to Enugu State Board of Internal Revenue?
To what extent does Enugu State Board of Internal Revenue consider experience in engaging worker?
To what extent does the Enugu State Board in Internal Revenue sponsor Personnel management training both internal and external?
What kind of leadership style does the Board of Internal Revenue applies in their operations?
SIGNIFICANCE OF THE STUDY
Enugu State Board of Internal Revenue will get their establishment
objectives which increase motivational policies for their workers.
Consequently the workers will be able to have their promotion as and when due.
Through this investigation, training and retaining of workers
of Enugu state Board of Internal Revenue will increase in the
development of the establishment.
On the same issue, the establishment will decide the welfare
packages of the workers to be similar with other establishments.
Lastly, government will be in a position to plan the right
strategies to enable the establishment reach their objectives.