THE IMPACT OF ORGANIZATION AND METHOD ON OFFICE MANAGEMENT
INTRODUCTION
Organization and methods was originated through the efforts of the
pioneers of scientific management such as Taylor and Gilbert whose
work influenced. The early approaches and establishment of the function
in so many organization.
Organization and methods is simply the used of work study
techniques to the structure and procedures of an organization in order
to improve the efficiency of an organization.
Organization and methods has transformed into a very valuable
component of an organization. In fact it become a specialized field
with career prospects, especially for our teaming unemployment. It
provide opportunities that are both challenging and satisfying to the
average intellectual employee to prove his with in improving and
processes.
The British standard 3188.1001 defines organization and methods
as the systematic examination of activities in order to improve the
effective use of human and other material resource.
According to Harzel (2001) defines organization and methods “is
the application of work study techniques to the structure and
procedures of an organization in order to improve the efficiency of an
organization system.
Briscoe (1992) defined organization and methods “as a specialist
function which has a primary objective of improving efficiency and
control in organizations. It is thus seen as an essential function
that should be part of the make u of any organization. Organization
and method and it associated techniques can be seen to form the basis
of business process re-engineering and business process improvement.
1.1 BACKGROUND OF THE STUDY
The must important reason of introducing organization and method
is to improve administrative procedure and clerical practice in the
office. Therefore its equally important to be familiar with the
definition of office: -
Office can be deafen as a work area for handling information or process equipment.
Office can also be seen as a place of work on the other hand it
has been seen as a place where business activities are carried out. In
which ever way an office is defined, it is to be noted that the world
of work bring about the existence of office.
Office does not derives it meaning from the size of any room
where clerical functions are being carried out. On the other hand, it
has no reference to size or nature of activities that are taking place
in any Organization. For example; the room where lecturer attend to
his student is called an office also, the room where the president of
the federal Republic of Nigeria carried out is constitutional duties is
also called an office.
Office management
This could be regarded as an act of putting into systematic
relationship those elements and activities essential to the
satisfaction of an office purpose.
In a nutshell Organization and the method is simple the w ay and
manner organizational activities is put in the right and most orderly
manner. On the other hand is a process of coordinating organizational
structure and procedures in the most perfect way.
1.2 STATEMENT OF PROBLEM
When the employees of an Organization are not fully equipped
with knowledge of organization and methods the way and manner in which
office should be kept in the most desired order might be a problem.
This could result to loss of documentation and even low employees
performance.
The question therefore asked is, is it the poor knowledge of
organization and methods that lead to poor employees performance and
improper documentation in Kaduna north local government are? At the
same time does it mean if, every officer in Kaduna north Local
Government is fully developed with the knowledge of organization and
methods it will lead to help employees performance and proper
documentation. This is actually an issue of investigation.
If the knowledge of organization and method is not provided there
would be contribution cost of document and low performance. This
research is therefore undertaken to monitor the level of the
knowledge of organization and method and it relevance to proper
documentation an improve performance and also make recommendation on how
to improve the knowledge of organization and methods.
1.3 OBJECTIVES OF THE STUDY
Every research has a purpose and aim. This research is to
investigate the impact or organization and methods’ on office
management with particular reference to Kaduna North Local Government
area. The researcher interest to provide answer to issues of office
management in the area under study. Therefore the objectives of this
research among other are:
- To investigate the level of office holders understanding of organization and methods.
- To find out the problems that lack of the knowledge of organization and method can result to
- To find a way of providing the knowledge of organization and methods to office holders in the local government area.
- To investigate how the knowledge of organization and methods
will result to high employees performance and proper documentation.
1.4 STATEMENT OF HYPOTHESIS
In carrying out this research, the following hypothesis has been
formulated to which its validity with the tasted in course of the
study. These hypothesis are:
1)
Ho: organization and methods does not improve the processes of record keeping and documentation in the office.
H1: organization and methods improve the processes of record keeping and documentation in the office.
2)
Ho: organization and methods does not encourage quick decision
making, process and responses to business operations emerging issues.
Ho: organization and methods encourage quick decision making,
process and responses to business operations emerging issues.
It is also among the significant of this study to find out
problems that are likely to happen as a result of inadequacy of the
knowledge of organization and method and provide remedy to such
problems. And to save as reference to office holders and other
researchers.
1.5 SIGNIFICANCE OF THE STUDY
The importance of this project can not be over emphasized because
the organization and method is a course that is designing for the
smooth management of office which is the coordinator of all
organization activities therefore:
- There is the need for knowledge of organization and method for the smooth management of office.
- The research work will be a source of research to other researchers and also a refresh point.
- The research work also find out problems likely to be faced by all office users.
1.6 SCOPE OF THE STUDY
The vital part of this study is the impact of organization and
methods on office management. In the courses of the study, the
researcher will limit it study to Kaduna North Local government.
1.7
LIMITATION OF THE STUDY
The limitation of this research can be view from the fact that the
respondent are serving members of Kaduna north local government and
Sultan Bello primary school they were very busy to the extent that
the appointment which were booked has changed and new booking obtained
before the issuing of the questionnaire. Also some considered the
information required to be official and a such wanted to seek
permission from their superior before attempting the questions.