THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING OPERATIONS IN NIGERIA
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THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING OPERATIONS IN NIGERIA
PROJECT TOPICS AND MATERIALS ON THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING OPERATIONS IN NIGERIA
ABSTRACT
This
study was designed to investigate the impact of Information Technology on
Banking Operations in Nigeria. Information Technology is the modern trend in
banking today. It is absolutely necessary for banks to access its impact
operational performance so as to justify the growing trend towards Information
Technology in banking sector and the huge capital invested on it, analyse their
problem and proffer possible solutions.
The
objectives of this study is to examine how the adoption of Information Technology
affects the operations of commercial banks in terms of effectiveness,
efficiency, competitiveness, customer base and globalisation of the bank.
The
main research instruments used are questionnaire and personal interview for
staff and customers of the bank. The simple frequency percentage was adopted as
the statistical measure and hypothesis testing was analysed using chi-square.
The
result obtained reveals that Information Technology has greatly improved the
growth and performance of the Nigerian commercial banks. The result equally
shows that Information Technology has led to increased customer satisfaction,
improved operational efficiency, saved transaction time, gives the bank a
competitive edge, saved the running cost and ushered in swift response in
service delivery.
This
research work also recommend Government support to local IT firms to foster
importation, lower tariff on importation of IT related equipment and their
agencies and regulatory bodies to upgrade their equipment as well. Government
should improve electricity supply in the country. The private sectors should
equally support by investing into improving electricity and the banks should
continuously implement customer centered IT products and services of
International standard.
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This study was designed to investigate the impact of Information Technology on Banking Operations in Nigeria. Information Technology is the modern trend in banking today. It is absolutely necessary for banks to access its impact operational performance so as to justify the growing trend towards Information Technology in banking sector and the huge capital invested on it, analyse their problem and proffer possible solutions. .. accounting project topics
THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING OPERATIONS IN NIGERIA