CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
Employee disengagement is one very
serious unnerving issue that results in anxiety for the employee.
Oftentimes the situation is unforeseen and doesn’t necessarily lie in
the hands of the employer, other times it is even very undesirable for
the employer who has given in time and money into the training and
mentoring of the latter. But ours is a society and time where profit
maximization and it’s entire trajectories are at the forefront of
decision making in business management both for private and public
establishments.
It is also a very serious issue with
very deep economic importance as it offsets the disengaged employee's
confidence and belief in himself and leads to an overall doubt about his
competence in his area of expertise by other hiring establishments.
Whatever the case, there are as much causes of employee disengagement as
there are the number of disengagements recorded.
1.2 Statement of the Problem
Employee disengagement is something that
most times seems unavoidable and can either be as a result of
inadequacies on the part of the disengaged employee. Or it can be from
the employer like in the cases of mass retrenchment owing to financial
setbacks or a merger. In most cases it is not a single factor that
conspire to cause it rather it is a number of factors. Some of these
factors can hardly be foreen
1.3 Research Questions
1.3.1 what are the causes of employee disengagement
1.3.2 What are the factors that bear upon these causes
1.3.3 What are the effects of employee disengagement on the employees
1.3.4 How can one recognize these factors and ameliorate them
1.3.5 Does employee disengagement also affect the employers and in what ways.
1.3.6 What are the possible remedies to the situation.
1.4 Objectives of the Study
The purpose of this study is to enquire
into the major factors that bear upon employee disengagement. By
studying the various cases of disengagement both in the form of
retrenchment and termination of employment in order to create a pattern
of occurrence and if possible an algorithm to see these causes ever
before they become very visible.
The research also aims at studying the
processes culminating into disengagement of an employee. What this hopes
to achieve is that employers and employees would put measures in place
to reduce the risk of having to be in the position of terminating or
having one’s employment terminated.
1.5 Significance of the Study
Apart from shedding very significant
light on the immediate and remote causes of employee disengagement both
in public and private establishments, the present research would
significantly reduce cases of unnecessary employee disengagement through
it’s recommendations.
For both employees and employers this
research work will serve as a reliable guidelines of ways to checkmate
the possibility of it’s occurrence.
1.6 Research Hypothesis
The hypothesis behind this work is that
there often isn’t a single cause of employee disengagement especially in
private establishments where such cases are abound. In the cases of
public establishments the bureaucratic process doesn’t make for a common
and problematic situation like in the private sector.
1.7 Scope of the Study
This research focuses mainly on the
causes of employee disengagement. The study handles mostly the
disengagement that occurs mostly in the private sectors as the most
cases are found occurring there as opposed to that of the public sector
which sees such speedy disengagement found in private establishments
only with contract employees. The research studies the causes the
processes that culminates in the termination of employee upon which the
recommendations made in the last chapter is arrived.
1.8 Limitations of the Study
Most establishments are usually not very
open about the reasons for disengaging am employee due to fear of
litigation. They either close their files or give very vague responses.
This has been the major limitations of this research work so that the
more available source of the causes are from the employees who have been
disengaged rather than the employers from who the major causes can be
established.
1.9 Definition of Terms
Employee Disengagement
This is the formal termination of an
employment appointment by the employer due to a contract violation on
the part of the employee