CHAPTER
ONE
INTRODUCTION
BACKGROUND
TO THE STUDY
Knowledge management
is defined as the systematic management of an organization's knowledge assets
to facilitate the attainment of tactical and strategic aims and objectives and
the creation of value; it embraces the initiatives, processes, systems and strategies
which preserve, stores, assess, share, refine and create knowledge. Knowledge management (KM) is linked with
organizational goals and strategy; which ensures that knowledge is managed for
the purpose of creating value for the organization. This involves determining
the source and nature of knowledge, its relevance to the organization and
promoting a culture which enhances learning, sharing, and knowledge creation;
providing knowledge to the right people and at the right time; generate new
relevant knowledge; to facilitate organizational performance in the light of the organization's strategic goals
while taking into consideration the threat and opportunities facing the
organizationThe research therefore seek to investigate knowledgement on organization
continuity
Alan Frost
M.Sc., (2010) KNOWLEDGE MNAGEMENT TOOLS
1.2
Statement of the Problem
Knowledge
management is defined as the systematic management of an organization's
knowledge assets to facilitate the attainment of tactical and strategic aims
and objectives and the creation of value; it embraces the initiatives,
processes, systems and strategies which preserve, stores, assess, share, refine
and create knowledge. Knowledge
management (KM) is linked with organizational goals and strategy; which ensures
that knowledge is managed for the purpose of creating value for the
organization. This involves determining the source and nature of knowledge, its
relevance to the organization and promoting a culture which enhances learning,
sharing, and knowledge creation; providing knowledge to the right people and at
the right time; generate new relevant knowledge; to facilitate organizational
performance in the light of the organization's strategic goals while taking
into consideration the threat and opportunities facing the organization
The
concept of knowledge management has not been fully and successfully implemented
in many organizations due to some associated problems thereby making some
executive not appreciative of the program. Factors associated with the
difficulty of implementing knowledge management include casual and resultant Causal Failure Factors: Inadequate management
support; Improper planning, Inadequate skill of knowledge managers and workers;
Lack of performance indicators and measurable benefit; design, Improper
organizational structure; coordination,
and evaluation; Problems with organizational culture;. The effect
include Lack of relevance, quality, and
usability ;Overemphasis on
formal learning, systematization, and determinant needs ; ;Improper budgeting and excessive costs; Lack of responsibility and ownership; Loss of knowledge from staff defection and retirement Lack of widespread contribution; Improper implementation of technology.The
problem confronting the research is to appraise knowledge management on
organization continuity.
1.3 Objectives of the
Study
To determine the
effect of knowledge management on organization continuity
1.4 Research
Questions
What is knowledge
management?
What is the effect of
knowledgement management on organization continuity?
1.5 Significance of
the Study
The study shall
provide a significant appraisal of knowledge management which shall serve a s a
vital source of information to managers of organizations
1.6 Research
Hypothesis
Ho The effect of
knowledge management on organization continuity is low
Hi The effect of knowledge management on
organization continuity is high
1.7 Scope of the
Study
The focuses on the
appraisal of knowledge management on organization continuity
1.8 Limitations of
the Study
The research was
confronted by some constraints including geographical factor and logistics
1.9 Definition of
Terms
KNOWLEDGE MANAGEMENT
DEFINED
Knowledge
management is defined as the systematic management of an organization's knowledge
assets
to facilitate the attainment of tactical and strategic aims and objectives and
the creation of value;
it embraces
the initiatives,
processes, systems
and strategies which preserve, stores, assess, share, refine and create
knowledge. Knowledge management
(KM) is linked with
organizational
goals and strategy; which ensures that knowledge is managed for the purpose of
creating value for the organization. This involves determining the source and
nature of knowledge, its relevance to the organization and promoting a culture
which enhances learning, sharing, and knowledge creation; providing
knowledge to the
right people
and at the right time; generate new relevant knowledge; to facilitate
organizational
performance
Organizational
memory.
Organizational
memory can be defined as „the means by which knowledge from the past is brought
to bear on present activities, thus resulting in higher or lower levels of
organizational effectiveness”,
Organizational
learning
Organizational
learning as ‘a continuous testing of experience and its transformation into
knowledge available to the whole organization and relevant to their mission’,
Organizational
performance
Organizational
performance is the organization’s ability to attain its goals by using
resources
in an efficient and effective manner” (after Daft, 2000); organizational
performance is the ability of the organization to achieve its goals and
objectives” (after Ricardo, 2001).
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