CHAPTER
ONE
INTRODUCTION
1.1
BACKGROUND
OF THE STUDY
Manpower Training is very vital for any
development of any Organization. Why
some organizations take it very serious others take is very lightly. There is
always a positive result on the part of any organization that takes up staff
training and development very importantly. Any organization that fails to take
it manpower training and development very necessary tends to encounter
difficulties in attaining its objectives and would find it difficult to compete
favourably. There are various training and development procedures that can be
undertaken by organization (s). This study is about highlighting the fact that
unless training and development of manpower is properly done, objectives will
be very difficult to attain.
Manpower development therefore, becomes the end
result of the application of power and though career development. In the public
sector, employees anticipate equitable and adequate Manpower development
training. One of the purpose of an organization is to permit the group of
individuals to enhance efficiency and effectiveness.
The study of Manpower development as in long time
seen as a vital tool in enhancing employees
morale which has it multiplying effect on organization’s productivity.
The study of Manpower development as a tool for employees high morale towards
Organizational efficiency and effectiveness has been embarked upon in attempt
to access the extent to which organization especially National Television
Authority (NTA) cherish and promote
Manpower training and development in boosting employees morale towards
organization’s output.
Therefore, the study would like to access: How far
Manpower development planned with the mind of those at the top level management
whenever they are planning strategies to introduce new concept to the
administrative procedures with particular reference to NTA.
1.2
STATEMENT
OF THE PROBLEM
Some
organizations in Nigeria do not engage in proper training and development of
its staff, resulting to low productivity and poor organizational performance.
In most cases, these organizations are not fully aware of the impacts of
employee training and development on the performance of their organization, and
thus they do not undertake training and development exercises for their
employees.
According
to Cole (2002), ill trained employees will definitely be less productive, as
they do not have the necessary and complete skills and knowledge to achieve
maximum performance in the organization. Training of employees must be
implemented in every organization that wishes to succeed, since training
enhances skills, knowledge, attributes and competencies and ultimately worker
performance and productivity in organizations.
1.3
OBJECTIVE
OF THE STUDY
In the light of the
problems already identified in 1.2 above, the study was undertaken with the
following aims and objective.
To identify existing training programs
at National Television Authority
2.
To evaluate the effectiveness of these training programs.
3. To find out if the training programs
have impacted on employee morale and the firm’s overall performance.
1.4 RESEARCH QUESTIONS
The following
research questions were developed to guide the study:
1. What training programs does National
Television Authority have?
2. Are the training programs in
Guarantee Trust effective?
3. What is the impact that these
training programs have had on employee morale and performance?
1.5 RESEARCH HYPOTHESIS
The hypotheses for the study are:
1. Ho: Training programs of National
Television Authority is not effectively administered
2. Hi: Training programs of National
Television Authority is effectively administered
3. Ho: There is no significant impact
between manpower training and development on employee morale in National
Television Authority.
Hi: There is a significant impact
between manpower training and development on employee morale in National
Television Authority.
1.6 SIGNIFICANCE OF THE STUDY
The study is specified on Manpower training and
development as a tool measuring employees morale, which explains the
inefficiency that characterized our public sector and corporations which also
result into lack of commitment to work and waste of resources which are strongly
needed to enhance social and economic development.
It is hoped therefore that this study would
provide information on the remote and immediate course and possible solutions
to the manpower development problems as they affect NTA. This is also hoped that the finding of this study will
contribute to existing knowledge and information on the area of research. It is
also expected that the findings and recommendations of this study will guide NTA to establish a formidable manpower
development planning.
The study would also be useful to the people who
always cry that the organization does not have effective manpower development
programmes, so that they know its limitations and area of help to the workers
for their support and recognition of their efforts to the organization.
Finally, this study will be useful to the students
that may wish to write or make research on similar topics and using this as a
point of reference to re – orient them towards their profession or future
research or practical endeavour.
1.7 SCOPE OF THE STUDY
The study is limited to the role and
impact that training have on the performance of employees of NTA bank, using
their branch office in Umuahia, Abia State as the focus point. The branch
office constitutes an important location of NTA Bank and holds a large
population of employees.
1.8
LIMITATION
OF THE STUDY
Funds were in very short supply to the researcher
and the researcher could not purchase some valuable print materials needed for
this project at the time they were most needed. The expenses on transportation
to NTA are so enormous because of
many occasions the researcher was not attended to and would have to leave
without the information required.
Another constraint faced by the researcher was
limited time for the completion of the project and engagement in other academic
activities which occupied most of the researcher’s time.
The research was faced with some restrictionsin
the area of the case study; this is due to bureaucratic reasons in the
administrative procedures in the Organization. It was not possible to get all
the necessary information that would have helped in producing a comprehensive
research work. The process of going through some records to get data was very
tedious and formidable task as some materials needed are tagged “TOP SECRET”.