EFFECT OF CONFLICT MANAGEMENT ON ORGANIZATION EFFECTIVENESS ( A CASE STUDY OF LAGOS STATE UNIVERSITY, OJO)


EFFECT OF CONFLICT MANAGEMENT ON ORGANIZATION EFFECTIVENESS ( A CASE STUDY OF LAGOS STATE UNIVERSITY, OJO)

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EFFECT OF CONFLICT MANAGEMENT ON ORGANIZATION EFFECTIVENESS ( A CASE STUDY OF LAGOS STATE UNIVERSITY, OJO)

ABSTRACT

 

The purpose for carrying out this research is to find out the cause and effect of conflict on organizational effectiveness in Lagos State University, Ojo. This study will reveal that individual worker's response to directive towards achievement of organizational goals is a complex factor.

Conflict management forms the bedrock for peaceful coexistence between employer and employees. The facts remain that conflict is inevitable in any organization. Therefore, the extent to which an organization is able to forge ahead in spite of this necessary unavoidable constraint will depend much on the style of human resources managers, on whose onus rests the arduous ask of conflict management. Lagos State University is not an exception in is regard since it has been established that prevention of crisis is better than managing and or resolving them.

The survey research redesigned was employed in this study and the questionnaire was the major research instrument used in this study. Various statistical tools were used in analyzing the collected data, such as, simple percentage analysis for data presentation and Chi-square for testing hypothesis.

Results of the statistical analysis provide solution to the research objectives, questions and the research hypothesis. Thus, conflict management has effect ':In organizational effectiveness in Lagos State University.


 

TABLE OF CONTENT

                                                                                                PAGES

Title page                                                                                i

Certification                                                                            ii

Dedication                                                                              iii

Acknowledgement                                                                  iv

Abstract                                                                                  v

Table of contents                                                          vi

CHAPTER ONE

INTRODUCTION  

1.0    Background  Of The Study

1.1    Historical Background of Lagos State University (LASU)

1.2   Statement of the Problem                                   

1.3    Significance of the study

1.4    Purpose  of the study

1.5    Search question

1.6    Research Hypothesis

1.7    Scope of the study

1.8    Limitation of the study     

1.9    Definition of terms

1.10  Outline of the research study

          References

CHAPTER TWO

Literature review 

2.0    Introduction

2.1 Nature and meaning of conflict

2.2    Type of conflict    

2.2.1 Vertical conflict

2.2.2 Horizontal conflict

2.2.3 Conflicts of interest

2.2.4 Conflict of right

2.3    Sources of industrial conflict

2.3.1 Intangible causes/ sources

2.3.2 Tangible cause/ sources

2.3.3 Internal cause / sources

2.3.3.2 Shared resources

2.3.3.3 Task interdependence

2.3,3,4 Perceptions and values

2.3.3.5 Personal style and background

2.3.4 External causes / sources                

2.3.4. Government Economic Policies

2.3.4.2 Large scale mis management

2.3.4.3 Political instability

2.4    Consequences or effects of conflict on organization

2.4.1 Functional consequences of conflict

2.4.2 Dysfunctional consequences of conflict

2.4.3 Characteristic of negative or potentially negative conflict

2.4.4.1 Characteristics of positive or potentially positive conflict

2.5    Forms of industrial  protest

2.5.1 Definition of  strike

2.5.2 Types of strikes

2.5.3 Effects of strikes on organization

2.6    Conflict management and resolution     

2.6.1 Conflicts management styles

2.7    Procedure for conflict settlement

2.71 Internal machinery of conflict settlement

2.7.2 External machinery of conflict  settlement  

2.7.2.1 Mediation

2.7.2.3 Conciliation

2.7.2.3 Arbitration panel

2.7.2.4 The industrial court

          References    

CHAPTER THREE

RESEARCH METHODOLOGY

3.0    Introduction                                                       

3.1    Nature of research methods

3.2    Research design  

3.3    Population, sample size and sample design 

3.4    Research instruments design and collection of responses

3.5    Test of validity and reliability of research instrument

3.6    Methods of data presentation and analysis

          References

CHAPTER FOUR

DATA PRESENTATION,ANALYSIS  AND INTERPRETATION

4.0   Introduction                                                        

4.1    Presentation of data  

4.2    Testing of hypothesis

4.3    Interpretation of the test

 

CHAPTER FIVE

SUMMARY OF  FINDINGS,  RECOMMENDATION FOR FURTHER READINGS  AND  CONCLUSIONS

5.0    Introduction

5.1   Summary of Findings                                

5.2    Recommendation based on research findings

5.3   Conclusion

5.4    Suggestion for further reading

Bibliography

Appendix

 

 

 

 

 

CHAPTER ONE INTRODUCTION

LO BACKGROUND TO THE STUDY

Conflict is an inevitable element of any labour - management relationship. In work situation people are bound to have different interests and aspirations which may tend to conflict with each other. Also in every organization where people to different background have to interact in the collective efforts towards achieving a common goal, conflict is bound to ensure. This is because in addition to the common workplace his own personal ambition which he earnestly desires to achieve alongside the organizational goal. This individual goal or interest may not necessarily be compatible with that of other members. Thus, there is clash of interest.

For example, management is often committed to pursuing a goal of profit maximization through rationalization of economic decision and other cost maximization policies. The workers, through their union want higher wages are lucrative welfare package which tend to result in higher costs of doing business to the management. Union wants effective participation in most factory shop decision even at tl1e expense of encroaching on areas that fall exclusively within the confinement of management prerogatives. Management cannot, but resist these unwholesome moves. In the process conflict  will ensure, therefore, it is obvious that conflict is inherent in every organization irrespective of size, mission or age. To this end organization (be it private or public) are perceived to always assume that conflicts necessarily damage the relationship that exist within  the work places.  It is based on the fore goings that a research study on measurement of conflicts effectiveness and efficiency became a subject of interest.    

 

 

 

1.1       HISTORICAL BACKGROUND OF LAGOS STATE UNIVERSITY (LASU)  

The  Lagos state university was established on April 22nd 1983 via the statute of 1983. with the major objective of being the apex of the educational system of the state, providing access to higher education for citizens,  providing innovative educational programmes of high standard, conducting research and disseminating their findings,. It was also established to become intellectual pursuit and serves the factory of ideas by the then government a Alhaji Lateef Kayode Jakande.

The university took off in 1984 with 342 students, with three Faculties; Education, Law and Humanities, and Science. In 1989, it had 2,974 students, while the number increased in 1994 to 4,459 with 968 members staff made up of 300 76 administrative technical and 492 junior staff.. The population has grown to about 80,000 including Regular, Part-Time  and Postgraduate students spread over eight (8) Faculties listed as follows; .

·        Faculty of Art

·        Faculty of Education

·        Faculty of Law

·        Faculty of Management Sciences

·        Faculty of Science

·        Faculty of Social Science

·        Faculty of Engineering

·        Faculty of Medical Sciences

 

In addition, there is a School of Postgraduate Studies.

The university was conceived as a non-residential university. It took over 139 hectares of hind which were previously the sites of Government College Ojo,

 

 

 

Methodist Boy's High School (proposed) Ojo site, and BUILDSPEC, an Engineering company, head it’s moved on Monday 19th December, 1983 from the old Lagos State Government Secretariat, Ikeja. Extra 800 hectares of land were later added at Ojo. Currently, it operates as a multi-campus university. The existing campus at Epe for Engineering Faculty and with the Teaching Hospital and College of Medicine at Ikeja. The main campus and the administrative headquarters remain at Ojo.

EFFECT OF CONFLICT MANAGEMENT ON ORGANIZATION EFFECTIVENESS ( A CASE STUDY OF LAGOS STATE UNIVERSITY, OJO)

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The purpose for carrying out this research is to find out the cause and effect of conflict on organizational effectiveness in Lagos State University, Ojo. This study will reveal that individual worker's response to directive towards achievement of organizational goals is a complex factor. .. human resource management project topics

EFFECT OF CONFLICT MANAGEMENT ON ORGANIZATION EFFECTIVENESS ( A CASE STUDY OF LAGOS STATE UNIVERSITY, OJO)

Project Information

  • CATEGORY : HUMAN RESOURCE MANAGEMENT
  • TYPE : PROJECT MATERIAL
  • FORMAT : MICROSOFT WORD
  • ATTRIBUTE : Documentation Only
  • PAGES : 84 Pages
  • CHAPTERS : 1 - 5
  • PRICE : ₦ 3,000.00

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