ABSTRACT
The topic quality check management in a company with particular
reference to Emeinte Company Limited was purposefully designed to
x-rayed the operational strategies and effects of quality check
management system of the Emenite Manufacturing Company Limited.
The study become imperative due to increase in low quality output of
many organizations, poor utilization of inputs (resources) inappropriate
allocation of input and cost, and increased competition among products
within the local and international markets.
The methodology used for the research was the operational research
method. This method was used because of involved the application of the
methods of science to complex problems arising in the direction and
management of large systems of men, machines and materials and money in
industry like Emenite Company Limited.
The data for the study was collected from the quality control department of the Emenite Company Limited.
The data was collected thorough the primary sources like the use of
questionnaires prepared by the researcher and secondary sources e.g.
profiles of Emenite Company containing the products of the company and
their qualities.
The targeted population for the study was all the manufacturing and
service organization within the country, while the sample population
(size) was one hundred and twenty (120) workers randomly sampled from
the quality check department of the Emenite Company.
Data collected was analysed with chi-square distribution (X2) and at the end of the analysis, the following was findings: that
i. The operational strategies especially on the
areas of (QCM) of Emenite are more effective and efficiency, hence,
their high quality products.
ii. As a result of there the company was able to produce high quality product.
iii. Also, due to there, their cost of their production
was minimized, hence, effective and efficiency cost allocation.
iv. Emenite Company also was able to use there to promote their sales, hence making more profits.
v. Also, their (QCM) influences the behavior of their
consumer by satisfying their needs, hence increasing their demand for
Emenite products.
Based on the findings, the researchers recommends as follows:-
i. Good (QCM) should be encouraged and adopted by every manufacturing company.
ii. More qualified personnel should be trained to handle the job of (QCM) e.t.c
TABLE OF THE CONTENTS
Cover page
Title page
Approval page
Dedication
Acknowledgements
Abstract
Table of contents
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the study
1.2 Statement o0f the problem
1.3 Significance of the study
1.4 Purpose of the study
1.5 Research question
1.6 Scope and limitation of the study.
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE
2.1 General review
2.3 An empirical investigation of the impact of the
quality checks management on cost minimization on manufacturing firms
2.4 The influences of quality check management in a firm on
consumer behavior
2.4 The influence of quality check management on sales promotion
in a firm
2.6 The role of quality checks on a firm breakers and profit maximization.
2.7 Summery of the review
CHAPTER THREE –
RESEARCH DESIGN METHODOLOGY
3.1 Research design and methodology
3.2 Sources of data collection
3.3 Population and sample size.
3.4 Methods of investigation.
3,5 Scope and limitation of the study.
CHAPTER FOUR-
PRESENTATION AND ANALYSIS DATA
4.1 Presentation of data
4.2 Analysis of the data
4.3 Hypothesis testing
4.4 Interpretation of result
CHAPTER FIVE -
SUMMARY OF FINDINGS, CONCLUTION
AND RECOMMENDATION
5.1 Summary o9f findings
5.2 Conclusions
5.3 Recommendations.
Biography
Questionnaires used
CHAPTER ONE
1.0 INTRODUCTION
Increase competition and more discerning consumers has meant that all
types of organization including Emenite Company Limited are striving
for greater productivity, whilst maintaining or enhancing quality. This
applies to both services and manufacturing organizations.
In manufacturing the greatest stimulus has been form Emenite Company
Limited – Emenite have developed a total quality approach with the
target of zero defects. This has been accompanied by lean production
methods which have dramatically increased productivity. The key feature
of high quality production is the use of quality check management
system.
The aim of quality check management system is to produce items of
high quality, exactly at the time they are required. There is pursuit
of an excellence at all stages with a climate continuous improvement.
The key elements of quality check management system includes a more
toward zero inventory elimination of non-value added activities, an
emphasis on perfect quality is zero defect, short set-up; a more toward a
batch size of one; 100% on time deliveries; a constant drive for
improvement and demand –pull manufacture.
The application of efficient production techniques such as quality
check management system have enable some manufacturing companies
throughout the world to become very successful in quality production.
The drive for quality productivity is also apparent in numerous
services and manufacturing industries improved methods and the use of
Information Technology have enabled industries to increase their quality
production.
1.1 BACKGROUND OF THE STUDY
Many forward looking organizations in Nigeria including Emenite
Company Limited are adopting a total quality management approach. For
example, the establishment of quality control department in Emenite
Company Limited, which are responsible for quality management
operations. The quality management operations are carried out by the
workers of the quality control department. The work of this department
become imperatives in the company because of the need to maintain a set
standard.
This study lays it background on Brent London Borough Council, which
carried out a radical over-haul of their management practices for the
purpose of improving the quality of their products.
The quality control management system in a company can be operational if there is:
a. Adequate documentation to support the quality systems across
the whole industry example, customer specifications, product routing,
control and test procedure e.t.c.
b. There must be a designate senior manager with the responsibility of ensuring high quality control measures.
Control measure.
c. Record should be available to ensure that costumer quality requirement are being met.
d. There must be written control of the quality systems to be
applied by suppliers and procedures for inspecting and testing incoming
goods.
e. Quality systems must be planned and developed across all
functions in the industry with adequate resources, equipment and
training.
The study through this means will ensure high quality control production.
1.2 STATEMENT OF THE PROBLEM
The low productivities level, low quality level, astronomical rate of
inflation, low exchange rate, and poor input utilization are currently
problem of concern to most manufacturing company in Nigeria
today. Based on this problem existing in the manufacturing and service
industries, the managements are encouraging industries and organization
to develop quality management system that shall promote the organization
mean of reaching certain standards.
Before now, poor quality control measure in most industries has given
rise to poor quality products, cost maximization, and poor profit
making. Therefore, the operation of industrial quality control measured
in any industries shall eliminate all the problems identified above.
1.2 SIGNIFICANCE OF THE STUDY
This study is a veritable instrument to industrial development. Its
importance in the industrial development cannot be over emphasized. Its
significance is encroached on the commitment of most industries to
maintained and practices an acceptable improved customer’s quality and
satisfaction.