CHAPTER ONE
1.1
Background To The Study
The evolution of
information system has evolved diverse means of doing business. Information system fundamental objective is
to support the management, operations, and decision-making.
An information system consists of the information and communication
technology (ICT) that a firm uses, and the technology people
interract with in support of business processes. Information systems include
ICT component but are not purely concerned with ICT, focusing instead on the
end use of information technology. Information systems are also different from
business processes. Information systems help to control the performance of
business processes. It has connected the globe into one unit and enhanced the
communication and exchanges of not only information but also of buying and
selling of goods and services over the internet. Therefore E-commerce can be
defined as the application of internet facility in the process of buying and
selling of goods and services over short and long distances. E-commerce
involves the use of technology such as the internet, , fax, e-payment, money
transfer systems, telephone, e-data
inter-change in conducting the business of buying and selling of goods and
services’-Ecommerce enhances direct
access to overseas markets and fosters the globalization of commercial
activities; It connects domestic and foreign companies and easily provides an
easy means of doing business over the internet-commerce has led to the
development of new ways of doing business. It facilitates the business
transaction of investment, payments, purchasing, supply, research etc. over the
internet. Electronic commerce consists
of all commercial transaction that is concluded over an electronic medium and
the internet. The potential of the internet to connect different parts of the
world in market place using global technology and information exchanges exact a
great and positive significant impact on the developing economies like Nigeria.
E-commerce has enabled an overwhelming
increase in the volume of trade and economic activities existing
on-line. The total level of electronic commerce business transaction carried
out over the internet currently within this period has been appreciative and
growing at a rapid pace. E-commerce extends beyond the use of electronics and
commerce added together. It is a complete new way of doing things. An entirely
new way of conducting business over a medium that has changed the old pattern
of conducting business. E-commerce is
conceived as far more about strategy and business management than about technology-commerce involving the use
of the internet, if effectively
utilized for development, can become an
instruments for determining future sustainable economic growth The
various aspect of e-commerce can be grouped
into two parts .
E-merchandise: which involves the selling of goods and services using the
electronic process and transferring goods through distribution channels, such
as using the internet to shop for items as cloths, hardware, travel, book,
flower groceries, tickets, music, or gifts?
E-finance: This consist of the application of
technology including the internet to conduct transaction involving banking, insurance, financial service , use of debit cards, smartcards, telephone and internet and mortgages. The
great flexibility of the internet has enhanced ecommerce, which has also
influenced the traditional method of business management. Including all
the facets of the business tradition
which people are familiar with in the physical environment. And which can now
be applied over the internet including online banking, investment, auction and
professional services. Advertising, ordering, publishing, banking,
E-commerce entail implementing business
through the use of modern communication tools such as: telephone, fax,
e-payment, and the internet. E-commerce consists of not only a new technology
but a new platform for international and home business and trade. However it
is still evolving. It constitutes an
essential, aspect of doing business in our contemporary society. The research
therefore seek to investigate the Effect of Information
Systems on the performance of e-commerce
1.2
Statement
of the Problem
The advent of information system is
mainly responsible to the rapid change of processes in conducting business in
modern society. Commerce was previously understood primarily to the physical
exchange of goods and services through trade and other ancillary services with
much limitation over destination and time however the advent of information
system has led to e-commerce which entails the
application of internet facility in the process of buying and selling of
goods and services over short and long distances. E-commerce
involves the use of technology such as the internet, , fax, e-payment, money
transfer systems, telephone, e-data
inter-change in conducting the business of buying and selling of goods and
services’-Ecommerce
enhances direct access to overseas
markets and fosters the globalization of commercial activities;
However significant challenges exist in
the process which include; Problem of
consumer’s confusion and apprehension of the safety involved in doing
business over the internet., Problem of
risk associated in internet business as there exist a high level of cybercrimes
which is being addressed in Nigeria; The consumers are physically unable to
examine the product personally; The problem of Online Purchasing Security; The
cost of maintenance of hardware and software of Website for the transaction of
business activity is high; The customers often get stoked to the business
website as any problem could lead to loss of customers and business.;The cost
of Training of online business is high among others
Therefore it is important that
deficiencies are addressed in the process of e-commerce. Consequently the
problem confronting the research is to determine the Effect
of Information Systems on the performance of e-commerce
1.3
Objectives of the Study
To
determine the Effect of Information Systems on the
performance of e-commerce
1.4
Research Questions
What
is information system and E-commerce?
What
is the Effect
of Information Systems on the performance of E-commerce?
1.5
Significance of the Study
The
study shall proffer fundamental information on the role and Effect
of Information Systems on the performance of e-commerce
1.6
Research Hypothesis
Ho
The Effect
of Information Systems on the performance of e-commerce is not significant
Hi The Effect of Information Systems on
the performance of e-commerce is significant
1.7
Scope of the Study
The
study focuses on the Effect of Information Systems on the
performance of e-commerce
1.8
Limitations of the Study
The
study was confronted by some constraint including geographical factors and
logistics.
1.9
Definition of Terms
INFORMATION
SYSTEM DEFINED
An
information system consists of the information and communication
technology (ICT) that a firm uses, and the technology people
interract with in support of business processes. Information systems include
ICT component but are not purely concerned with ICT, focusing instead on the
end use of information technology. Information systems are also different from
business processes. Information systems help to control the performance of
business processes
E-COMMERCE
DEFINED
E-commerce
can be defined as the application of internet facility in the process of buying
and selling of goods and services over short and long distances. E-commerce
involves the use of technology such as the internet, , fax, e-payment, money
transfer systems, telephone, e-data
inter-change in conducting the business of buying and selling of goods and
services’-Ecommerce enhances direct
access to overseas markets and fosters the globalization of commercial
activities;
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