of the Study
The importance of computer and its
application have been recognized globally. The impact computers to the society
have been felts in hotels booking system.
booking system (CBS) has brought a lot of change improvement and efficiency in
There is a great need for an easy quick,
reliable and information system to aid the traveler in planning their vacation.
Shelter is one of their basic necessity of life individuals need a place to
stay at all times ranging from a business man who travel from one place to
another in the course of their business to student who goes to study away from
his home. Different professionals travel out of their domain in other to
achieve certain aims and objectives
such as tourism.
hotel can simple define as a building or a place for the great to receive room
and stay for short period of time, also a place of refreshment, entertainment
and protection of the visitors.
many states or countries however a hotel and motel are defined based on their
status. Hotel and other accommodation are as diverse as many family and
business travelers they accommodate.
varies greatly in size and in the service they provided. Hotels and motel
comprise the majority of establishment and tend to provide more service than
other lodging place. Most hotels and motals are commercials properties that
cater mainly to business people, tourist and other travelers who need
accommodation for a brief stay. A small, but growing of luxury hotel chains
also manage condominium until in combination with their transient rooms,
provide both hotels guest and condominium owner with access to the same service
hotels and motals often have banquet halls and spacious ball rooms to
accommodate conventions, business meeting, wedding reception and other social
gatherings conventions and business meetings are major sources of revenue for
the hotel and motels.
are some laid down principles regulating each room that can be occupied by each
booking and management system in Winika Gboko start from issue of ticket to
interested customers. Customers having obtained ticket on payment of stipulated
fees complete and return the ticket to the hotel. The Winika Hotel now sorts
the ticket according to the types of room you want and send to the various
units in the hotel for processing. The customers are select based on the
the administrative section of WinikaHotel Gboko has been handling the hotel
booking system is significant. It will aid in checking or solving the following
Manual system if of time consuming and
involved too much labour before the booking list is finally released.
Loss of the complete ticket as a result
of mishandling in the case of transfers of document (records)
Duplication of records where the
customers may wish to purchase more tickets for other customers.
Check guest customers which are not
and Objectives of the study
major aims of this study are develop software system that will help in reducing
labour and replacement of manual method used in booking rooms for guest. Other
aims and objectives of the work are to provide to;
Easy retrieved and storage of data and
Daily count of guest that arrive and
departure from hotel
Daily weekly and monthly summarizes of
guest booked, arrived and departed from Winika Hotel Gboko.
Improved data management efficiency
through the elimination of data redundancy.
of the Study
significance of the study is to improve the operational efficiency of Winika
Hotel Gboko in respect to the handling of data, information. Elimination of redundant
data associated with the current Winika Hotel data handling system.
of the study
Hotel is a large establishment, which consist of different section/department
with their various responsibilities that bring about the efficient running of the
Hotel service. This research work cover Account, Admin, house keeping, sale
of food and beverage departments.
Limitation of the study
frame was a limitation to this stud
the system require an internet services to run.