THE IMPACT OF EMPLOYEES PARTICIPATION IN DECISION MAKING AND ORGANISATIONAL PRODUCTIVITY (A CASE STUDY NESTLE NIGERIA PLC)
1.1 BACKGROUND OF THE STUDY:
It should be known first that a decision
is a choice whereby a person forms a conclusion about a situation
Costello, I Wand Zalkind, S.S. (1963 p. 334), confined the term decision
making, to a choice process, choosing one from among several
possibilities. However, election theory in Costello, T.W. et al (1963,
p. 387) largely considers decision as asking the process of making a
single choice among course of action at a particular point in time.
This depicts a course of behaviour about what must be done or vice
Decision, however, is the point at which
plans, policies and objectives are translated into concrete actions.
Planning engenders decision guided by company policy and objectives,
policies, procedures and programmes. The aim of decision making is to
channel human behaviour towards a future goal.
Decision making is one of the most
germane activities of management. It has been the preoccupation of all
the management of multifarious organization ranging from small-scale
organization to multinational corporations.
Managers many at times consider decision
making to be the heart of their job in that they must always choose
what is to be done, who will do it, when, where and most of the time how
it will be done.
Traditionally, managers influence the
ordinary employees and specifically, their immediate subordinate in the
organization. This has resulted in managers making natural decision
even in area affecting their subordinates. In Germany, around 1951, a
law enacted which provides for code termination and requires labour
membership in the supervisory board and executive committee of certain
large corporations. However, the participation of labour in decision
making process results to relatively and peacefully labour management
Additionally, the Japanese management
WSES decision making by concerns us in which lower – level employee
initiate the reaches the desk of the top executive. If the proposal is
approved, it is returned to the initiator for implementation.
It is in this context, that the
researcher wishes to assess the impact of employees participation in
decision making on organisational productivity in Nigerian Public Sector
organization, using Nestle Nigeria as a case study.
1.2 STATEMENTOF THE PROBLEM:
There has been a lot of controversy as
to whether an employee should participate in managerial decision making
or not. Some writers argued that employees where it affects them or
their jobs, it is expected that such participation will serve as
training and testing ground for future members of upper management.
In Nigeria, experts that refuted the
above assertion see the arrangement as a symptom of malorganisation.
They maintained that, qualified, reasonably, honest and company oriented
individuals are not available at these lower organizational level. But
the big question is, are qualified individuals really available? All
these underlay the need for investigation study.
1.3 PURPOSE OF THE STUDY:
The general purpose of this empirical
study is to assess the impact of employees participation in managerial
decision making in public sector organization in Nigeria with reference
to Nestle Nigeria Ltd.
1. To assess the impact of employees participation in management decision making.
2. To ascertain the impact of
employees participation or non-participation in management decision on
productivity of the organization.
3. To make recommendation based on the research findings.
1.4 SCOPE OF THE STUDY:
This research work focuses particularly
on the impact of employees participation in decision making and
organizational productivity using Nestle Nigeria Lagos as a case study.
1.5 RESEARCH QUESTIONS:
In a view to accomplishing this research work effectively, the research poses the following:
1. Do management staff make decision without per and post discussion and consultation with employees?
2. Do management change decision when rejected by employees?
3. To what extent do employees participate in decision making?
4. How often do employees meet to discuss without managers?
1.6 RESEARCH HYPOTHESIS:
The researcher formulates the following hypothesis base on the objectives and problems of this research work.
Ho: Management staff makes decision without per and post discussion and consultation with employees.
1.7 SIGNIFICANCE OF THE STUDY:
This research work will be relevant to the managers and employees of Anammco Company.
It will also be beneficial to other
public sector organization in Nigeria – it will also be of prodigious
importance to government, academically, potentially and future
researches on the issue of employee participation in managerial decision
making. This empirical study is also germane to the researcher since
it is a partial requirement for the award of Higher National Diploma in
Business Administration and Management.
1.8 LIMITATION OF THE STUDY:
A work of this nature is not easy to
consummate or accomplish. And, as a result, financial problem, time
constriaints, apathy on the part of the respondents and bureaucratic
procedures involved in releasing data seriously affected the study.
1.9 DEFINITION OF TERMS:
1. Decision Making: The selection from among alternative of
a course of action.
2. Management: Management is made up of top and middle level
management. Top management include
shareholder, Board of Directors, Managing Director, or Chief
Executive/General Manager (i.e management above departmental level),
middle management includes Heads of Department, Managers, Deputy and
3. Productivity: A measure of how well resources are brought
together in organization and utilized for accomplish a set of results.
4. Germane: Relevant, important, pertinent.
5. Heart of their job: As it is used in the research work means
their main job.