ABSTRACT
This
research work focuses on effects of organization structure on employees’
performance (a case study of first bank plc).
The
objective of this study is to access what effective organization structure is,
the theory and practice on organization performance leading to the mutual
satisfaction of all the stakeholders, government, academic, business firms,
employees and practitioners.
The
investigation was carried out with the use of questionnaire to gather information
from the members of First bank plc.
A
number of 50 (fifty) questionnaires were distributed but only 31 (thirty one)
was collected and analyzed. Chi square method was used in analyzing the
questionnaires and test of the hypotheses.
Two
(2) hypotheses was tested, the result revealed that there is a significant
impact of effective organization structure on workers performance and effective
organization structure affects the performance of workers.
It
is recommended that having an organization structure in place is very important
for any organization; better communication and transparency is recommended.
TABLE OF
CONTENTS
CHAPTER
ONE: INTRODUCTION
1.1
Background of the study
1.2
Statement of the problem
1.3
Objective of the Study
1.4
Research questions
1.5
Research hypotheses
1.6
Significance of the Study
1.7
Scope and limitations of study
1.8
Definition of Terms
1.9
Organization of the Study
CHAPTER TWO: LITERATURE
REVIEW
2.0
Introduction
2.1 Theoretical framework
2.3
Its Importance to Employees
CHAPTER THREE: RESEARCH
METHODOLOGY
3.0
Introduction
3.1
Restatement of research questions and
hypotheses
3.2
Population
3.3
Sample Techniques
3.4
Sample design
3.5
Data Collection Instrument
3.6
Questionnaires Administration
3.7
Methods of Data Analysis
3.8
Validity and Reliability of Instrument
CHAPTER FOUR: DATA
PRESENTATION AND ANALYSIS
4.1
Introduction
4.2
Presentation and Analysis of the data
4.3
Testing of hypothesis
CHAPTER FIVE: SUMMARY,
CONCLUSION AND
RECOMMENDATIONS
5.0 Summary
5.1 Conclusions
5.2 Recommendations
Bibliography
Questionnaire
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
In modem society, most people spend their working lives in
an organization of some sort; therefore have firsthand experience of the
corporate life. This study considers some of the findings and work that help to
provide a better understanding of the nature of organizations which also
includes the examination of the structural aspects of an organization and how it
impacts on the performance of employees in an organization.
An organization is a collection of interacting and
independent individuals who work towards common goals and whose relationship
are determined according to a certain structure.
Arnold et al. (1998), this definition provides a useful
starting point for an examination of organizations. The organization design is
the overall arrangement of the various roles, processes and their relationships
in the organization. It is a means to accomplishing the overall goal. The structure is
not an end itself.
Performances of employees are based on the influence of
some factors (motivations) which are as follows:
CLARITY OF GOALS AND DUTIES: Employees of Nigeria LNG Ltd
are motivated due to the clarity of goals and objectives of the company in
which everybody knows what the term is working towards and what he can
contribute If the objective and goals are stated, it will be easy to select an
organization most relevant actions for achieving such goals are objectives.
INDIVIDUAL CONSIDERATION: When assigning adequate measures
or safeguards for management control, variation in individual ability are
considered,
FLEXIBILITY CONSIDERATION: The organization structure of
the company is flexible which has accommodated changes that may occur during
the firm activities.
UNITY IN COMMAND: Each employee report and responsible to
only superior at any point in time for each or all the functions he performs.
No employee is subjected to orders from more than one source.
SPAN OF CONTROL: The Span of control in the sense that the
number of workers supervised by and reporting to an officer at any point in
time is reasonable. At the organization, the number of subordinates reporting to an executive is between 4 and 6
while 20 at bottom level.
ADEQUATE RESOURCES: For a useful organization structures
adequate resources must be made available for each person to undertake his
assigned 'task successfully.
EVALUATION CRITERIA: There are known criteria and
standards for measuring and appraising individual and departmental performance.
AVAILABILITY OF SYSTEMS TO MANAGE STAFF TRAINING AND
PERFORMANCE: This is another factor that motivates staff of
Nigeria Liquefied Natural Gas Ltd to perform effectively.
For efficiency and increase in performance there must be well-defined processes
for defining, creating, capturing and acting on knowledge. Training and
development programs have enhanced staff of Nigeria LNG ltd performance.
Therefore, employees of Nigeria LNG ltd have been motivated by the system in
place for staff training program.
The non-motivation of staff performance could be that if
the provision of environment for learning and development is not conducive, it
will affect staff performance and which will bring low productivity in the organization.
Therefore, environmental condition should be considered.
1.2 STATEMENT OF PROBLEM
Various aspect of effective organization structure
mentioned above where examined in the works of management scientist theorist
Henry Fayol (1980), produced series of publications concerned with the
structure of organization, power and authority within them.
The structure of an organization could have adverse
influence on the provision of conducive 'environment for learning and
performance of skills. There are various forces that bring about changes in an
organization design, such driving forces causes dramatic changes which can
influence the effective conduct of business. Though, these designs are used
organization-Wide for various teams in an organization.
The problem associated with impact of effective
organization structure on, employees’ performance ate significant issues and
this has generated opinions. Workers or employees of Nigeria Liquefied Natural
Gas Ltd quit their present working place because of lack of proper working environment, fixtures and this have gone a long
way to affect the productivity of such employees and invariably affected the
turnover of the organization.
The dissatisfaction of these employees on their job have
made them go looking for job in some other organization where they think that
better provisions are made for these variables lacking in their former
workplace(s).
Moreover, because of improper positioning or location of
plant/building, the employees work under stress and these have affected their
health and productivity adversely. This study is therefore designed to look
into the impact of effective organization structure on employees' performance.
1.3 OBJECTIVES OF THE STUDY
The purpose and the objectives of this research work are:
·
To conduct a study
into the impact of effective organization structure on employees performance in
an organization.
·
To access what
effective organization structure is, the theory and practice.
·
To examine and
determine the impact of employees performance in the context of effective
organization structure.
·
To enhance employees
performance in an organization.
1.4 RESEARCH QUESTION:
In the preparation of the research question, organizing
the interview and collection of data that will be used in the hypothesis of the
study, the following broad - based questions were established.
·
In what way could
effective structure enhance stability in an organization?
·
Can effective
organization structure affect employees' performance?
·
Are there systems m
place to manage staff training and performance effectively and efficiently?
·
Is employees'
performance linked to positive m the organization with the career in mind?
·
Is there an impact
of effective organization structure on workers performance?
1.5 RESEARCH HYPOTHESIS
The study intends to test the following hypothesis:
H0: There is no significant impact
of effective organization structure on workers performance.
HI: There is significant impact of
effective organization structure on workers
performance.
H0: Effective organization
structure does not affect the performance of workers.
H1: Effective organization structure does not
affect the performance of Workers.
1.6 SIGNIFICANCE OF THE
STUDY
According to Armstrong (2001), ‘Strategic HRD aims to
produce a coherent and comprehensive framework for developing people'. Much of
this process will be geared towards the provision of an environment in which
employees are encouraged to learn and perform. The effective structure of an organization
is the framework for getting things done, for things to get done profitably,
this framework must.be such that staff performance is encouraged with room to
grow for the willing staff.
However, Mr. Kingsley Consultant (Thewerkauf 1991)
observed that times are changing and the law of average no longer applies
always. It was a biter reality and it is being experienced by many large
corporations, firms today as they grapple with organizational complexity
generated byproduct and functions. The result of the previous research work
shows that the researcher used regression analysis.' But this study will use
Chi-square statistics method to analyze the impact of effective organization
structure on employees' performance, using the organization structure of
Nigeria Liquefied Natural Gas Limited with respect to its staff performance as
a case study. This research will also provide a better Understanding, an
insight into the relationship between the effective structure of a firm and its
method of staff performance.