TABLE OF CONTENTS
1.1 Background of the Study
1.2 Statement of Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Research Hypotheses
1.6 Significance of the Study
1.8 Limitation of Study
1.9 Outline of Chapters
1.10 Definition of Terms
REVIEW OF RELEVANT LITERATURE
2.2 Review of Relevant Theoretical Works
2.3 Theories of Motivation
2.4 Concept of Production
3.2 Nature of Research Methodology
3.1.1 Research Questions
3.1.2 Research Hypotheses
3.1 Research Design
3.2 Population of The Study
3.3 Sampling Technique And Sample Size
3.5 Method of Data Collection
3.6 Method of Data Analysis
DATA PRESENTATION AND ANALYSIS
4.1 Administration of Questionnaire
4.2 Presentation of Socio-Demographic Data
4.3 Data Analysis and Interpretation
4.4 Test of Hypothesis
SUMMARY, RECOMMENDATIONS AND CONCLUSION
The importance of motivation in any organization cannot be
overlooked, especially in the banking sector. In the past years, it is
understood that human resources i.e. labour and entrepreneurial ability
are the most important of all factors of production.
In Nigeria today, workers (employees) are believed to be motivated to
work through the use of money as incentive. However, one of the basic
assumptions in managerial practice is that workers can be motivated
towards productivity by satisfying their needs. This assumption purports
that every worker has some internal urge which propels him towards self
fulfillment, not only on the job or at work, but also towards the
realization of his life ambition Ogundele, ( 2005).
2.1 BACKGROUND OF THE STUDY
The banking sector in Nigeria has witnessed tremendous changes in
their business activities. These changes are in the areas of high
productivity and profitability.
The responsibility of making the work place favorable lies with the
manager. He deploys people well in the areas they can work best. He
deploys available personnel to an array of important tasks, motivates
them during the time it takes to complete the work. He motivates
individual employees by finding the particular challenges, rewards,
types of support and amounts of freedom that brings out the best in each
Methods of deploying, motivating, tracking and redeploying people
remain primitive when compared with other processes of improvement
technologies. Although knowledge and skills, Inventories, measures of
character traits; categorization of personality types and categorization
of personality, types and technologies of management styles can be
ultimately achieved but very limited in their ability to guide managers
or employees. They give very little insight into how to assign an
individual to a particular task in a complex real life situation.
The employees need to know that they can seize opportunities and make
success out of a fluid organizational environment. Motivation and
accurate match of talent with task are integral to the process of
determining the assignment Peters and Waterman, (1982).
Since people will produce better results if they are allowed,
supported and encouraged to work in the way they work best, the purpose
of this research work is to search into how motivation impacts
productivity on the part of the employees.
2.2 STATEMENT OF PROBLEM
Quite often, management is so much concerned with what it can get out
of employees in terms of best job performance, profitability or
results. Little or no attention is paid to the motivation of employees
who are human beings and not machines. This slow attitude of management
in failing to appreciate that management technique can be developed has
resulted in a great wastage of human resources.
The dissatisfaction of employees are more often than not, reflected
in high labour turnover, frequent complaints, strikes and determination
in job performance. Ojaide, (1998).
2.3 OBJECTIVES OF THE STUDY
No research work can be embarked upon without a definite pursuit or
goal. Thus, this study must of necessity have its objectives, which are;
(1) To examine the role that motivation plays in employee’s productivity.
(2) To analyze various techniques or method of motivation in
relation to the employees’ perception of the most effective technique or
techniques of motivating a worker on the job to perform at his best
which without doubt, will eventually proffer a lasting solution to the
problems engendered by the managements’ attitude towards motivation.
2.4 RESEARCH QUESTIONS
The following research questions are drawn to guide the study
- To what extent have employee motivations increased organizations’ productivity and profitability?
- How does an employee consider motivation as a catalyst to their productivities in the organization?
- Does money serves as the only incentive used to motivate employees in organizations?
- Does job commendation serves as an incentive for good job performance in organizations?
- To what extent are the employees appreciated in the success of their organizations?
2.5 RESEARCH HYPOTHESES
The hypotheses to be tested in this study are;
Ho: That there is no direct relationship between job commendation and productivity
Hi: That there is a direct relationship between job commendation and productivity.
Ho: That motivation does not serve as a catalyst for employee productivity in their organizations.
Hi: That motivation serves as a catalyst for employee productivity in their organizations.
2.6 SIGNIFICANCE OF THE STUDY
This study will bring about a lot of benefits to the society as a
whole. Motivation, which is the livewire of the business organization,
will receive a boost from this study, as it will generate materials,
which could be of help to managers who will understand how they can
motivate their employees to believe in a way that will move the
organization towards the attainment of its objectives.
Again, it will help the general public to be aware of some theories
of motivation with the broad framework of expectancy theory. The mangers
will also know the importance of job satisfaction as it relates to
motivation and the motivational difference that exists among various
types of workers.
On the other hand, it will serve as bedrock for further studies. By
the time the different motivational techniques are applied, the level of
productivity will increase and this will help develop the nation’s
The method to be used in this research work will include primary and secondary data.
The primary data will be used extensively through questionnaires and
personal interview. The data collected through questionnaires will be
analyzed with the use of tables and simple percentages so as to provide
easy understanding of results. The chi-square analysis will be used to
test the hypothesis formulated for this study.
The secondary data will be used through journal, articles, and publications e.t.c.
2.8 LIMITATION OF STUDY
The investigation and reporting are limited to the area of study
alone; that is the management and staff of Eco BankNigerian Plc, Alaba
International Market, Ojo, Lagos, due to constraint of time, materials
and human resources.
2.9 OUTLINE OF CHAPTERS
This study divided into 5 chapters;
Chapter one: Introduction
Chapter two: Literature Review
Chapter three: Research Methodology
Chapter four: Data analysis and Interpretation
Chapter five: Summary and conclusion
2.10 DEFINITION OF TERMS
(1) Motivation: Stimulate the interest of or inspire
(2) Profitability: Bringing profit
(3) Incentives: Something that encourages action or effort
(4) Commend: Praise, entrust
(5) Entrepreneur: A person who sets up a business at considerable
(6) Ambition: Strong desire to achieve something
(7) Sector: Part of an Area, a branch of an activity
(8) Purport: Pretend; be intended to seem.