EFFECTIVE COMMUNICATION AS A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE

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EFFECTIVE COMMUNICATION AS A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE

TABLE OF CONTENTS

Title page......................................................................................................................ii

Certification...................................................................................................................iii

Dedication......................................................................................................................ivAcknowledgements........................................................................................................v

Abstract.........................................................................................................................vii

Table of contents............................................................................................................ix

CHAPTER ONE

1.1             Background to the study.......................................................................................1

1.2             Statement of the problem.....................................................................................3

1.3             Research question.................................................................................................4

1.4             Objective of the study...........................................................................................5

1.5             Research hypotheses.............................................................................................5

1.6             Significance of the study......................................................................................6

1.7             Scope of the study................................................................................................7

1.8             Limitation of the study.........................................................................................8

1.9             Operational definition..........................................................................................8

CHAPTER TWO

2.1             Conceptual framework.......................................................................................10

2.2             Review literature in line with research hypotheses............................................11

2.2.1       Organizational performance and effective communication...............................11

2.2.2       Organization environment and communication.................................................13

2.2.3        Communication difficulties and various management cadre............................14

2.3             Communication process.....................................................................................18

2.4             Forms of communication....................................................................................20

2.5             The purpose of communication..........................................................................21

2.6             Principles of communication..............................................................................22

2.7             Review of empirical studies...............................................................................23

2.8             Summary of related  literature review................................................................25

CHAPTER THREE

3.1             Introduction........................................................................................................27

3.2             Area of the study................................................................................................28

3.3             Sources of data...................................................................................................28

3.4             Questionnaires ...................................................................................................28

3.5             Population of the study.......................................................................................30

3.6             Sampling and sampling techniques....................................................................30

3.7             Description of the instrument.............................................................................32

3.8             Validation and reliability of the instrument.......................................................32

3.9             Method of data collection and questionnaire.....................................................33

3.10         Method of data analysis.....................................................................................34

CHAPTER FOUR

4.1             Introduction........................................................................................................35

4.2             Data presentation and analysis of returned questionnaire..................................35

4.3             Testing of research hypotheses..........................................................................45.

CHAPTER FIVE

5.1             Summary of the study.........................................................................................51

5.2             Discussion of finding and its implication...........................................................51

5.3             Conclusion..........................................................................................................53

5.4             Recommendation................................................................................................54

5.5             Recommendation for further studies..................................................................55

References  ...................................................................................................................56

Appendix.......................................................................................................................59

Questionnaire.................................................................................................................60

 


ABSTRACT

            This research study was conducted in order to examine “Effective communication as a strategy for enhancing organizational performance the case study of Nigerian Breweries Plc Benin. With a view to ascertain the degree of employee participation in management decision making

            In finding solution to the problem, three hypotheses were formulated and also data collected through the use of self administered questionnaire in a sample of one hundred and ten workers.

            However, the result obtained from the test of hypothesis reveals that there is greater communication among people of same level than people of different level in the organization. Also it was revealed that organizational environment affect communication.

            It was recommended that management staff should be sent on training in the area of communication for them to be aware of the effect of communication, also management and staff relationship should be improved but should not interfere with authority relationship. This will in turn increase the volume of organizational performance.  

EFFECTIVE COMMUNICATION AS A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE

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A Research proposal for effective communication as a strategy for enhancing organizational performance:
Reviews: A Review on effective communication as a strategy for enhancing organizational performance, effective, communication, strategy project topics, researchcub.info, project topic, list of project topics, research project topics, journals, books, Academic writer.
The word communication has a rich and complex history. It first appeared in English language in the fourteen century, taken from the Latin word communication which means to impact, share or make common. Bateman (2002), defined communication as the transmission of information and meaning from one party to another through the use of shared symbol. It is a well known fact that communication plays a coordinal and integrating role in the management of the affairs of any organization whether in the function of planning, organizing, staffing, leading or controlling. .. banking and finance project topics

EFFECTIVE COMMUNICATION AS A STRATEGY FOR ENHANCING ORGANIZATIONAL PERFORMANCE

Project Information

  • CATEGORY : BANKING AND FINANCE
  • TYPE : PROJECT MATERIAL
  • FORMAT : MICROSOFT WORD
  • ATTRIBUTE : Documentation Only
  • PAGES : 69 Pages
  • CHAPTERS : 1 - 5
  • PRICE : ₦ 3,000.00

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