TABLE OF CONTENTS
Title page i
Table of contents vi
1.1 Aims and
objectives of management information system 1
1.2 Purpose of
the study 2
of the study 2
1.4 Scope of the
background of Wema Bank 3
2.1 What is
management information system?
2.2 Functions of
2.3 Developing a
computer based management information
system for the bank 7
2.4 Area of
application of computer based management
information system. 8
3.1 Source of
3.2 Sample design
and analysis of data and results 12
distribution of variables 12
conclusion and recommendation 18
5.1 Summary 18
In banking, as we have in all
industries the need for information is so important. This is simply because all
things being equal, good quality information aids good decisions and it leads
to effective performance of managerial function and is in turn should lead to
the attainment of the organizational goal.
This age had been tasked
information age because managers have all a sudden become very aggressive with
their chase for quality information quick and accurate decision must be made.
This requires timely and suitable information and bank must react quickly to
change in interest rate and other volatile variables in their operation.
Extra come must be taken by bank
in their decision making exercise because any wrong step can lead to loss of
million of naira which is irrevocable unlike in some other industries (wrong
decision can result to inadequate and imprecise information of computer to the
industry). Indeed the banking industry has employed computer earlier than other
industries. There are several reasons for this early introduction of computer
i.e. to process an manage the information system of the bank. The need to
automate this system many be of two reasons viz (a0 Excessive work as a result
of an over load of operations which the manual method cannot handle properly.
(b) It may be as a result of the banking industry with an aim improving its
The banks Insurance company,
broker age houses, saving institutions etc. offers similar services to their
customers. This exposures of its customers to many different satisfying or
similar services makes them very difficult to stay in business, therefore
better services have to be offered by the bank and these come from good
decision making which is itself is a good information system product. Good
information can only be obtained by proper management of the information system when one can only consider
the function of commercial banks in Nigeria such as:
Granting of credit facilities to customers
Safe keeping of valuable items
International trade advisory services
1.1 AIMS AND OBJECTIVES OF
MANAGEMENT INFORMATION SYSTEM (MIS)
The basic aims and objectives of
management information system (MIS) in banking industry and to reduce the
problem or barriers of effective communication and processing of data in the
banking industry other objectives are as follows:
To facilitate the practice of electronics banking
(E-banking) in Nigeria effectively.
Management information system encourage the effectives
performance or implementation of automate trending system (ATM).
Management information system encourages the effective
implementation of universal banking system (U-Banking).
If helps the bank to perform automated clearing system
If assists in gathering none and better information in
the banking industry.
Management information system reduces information
Management information system aim at reducing works in
the banking industry.
Management information system ensures proper and
adequate documentation of the banking industry.
Management information system reduce the number of
errors and mistakes that occur in the banking industry.
1.2 PURPOSE OF THE STUDY
i. Evaluate the impact of management’s information system in
the banking industry.
ii. Assess the effectiveness or effect of automated management
information system in the banking industry.
iii. Measure the impact of automated management information system
in the performance operation of commercial banks in banking.
1.3 SIGNIFICANCE OF THE
The project work is significance
in such a way that it (i) offers better services which come from good decision
which itself is a good product (ii)
It identify areas which need to be improved upon in order to satisfy banking
community in Nigeria (iii) It prepares Nigerian commercial bank to meet
international requirements for the purpose of global network banking service.
1.4 SCOPE OF THE STUDY
The scope of the study is limited
to commercial bank due to time and financial constraint apart from the fact
commercial banks are the most popular among banks and moreover majority of
members of the public patronize commercial banks.
1.5 HISTORICAL BACKGROUND OF
WEMA BANK PLC
Wema Bank is an indigenous
banking institution established during the period when Nigeria as a country was
under a colonial M.A. Okupa and Mr. A.A. Alade under the company ordinances
(Cap 133) with the trade name Agbonmagbe Bank Limited on 1st May, 1945 and
is known as Wema bank. The ultimate aim of the founder was to assist indigenous
merchant and business man who are discriminated against by the expatriate banks
in the area of credit facilities allocation. This, width the wave of bank
springing up of and ultimately, Wema bank qualified as the first oldest
indigenous bank that is surviving till to day.
The period of acquisition of
ownership of Wema bank Limited by the Western Region Government could be
classified as the beginning of the bank adolescent stage strategic plan was set
up and solid capital base was setup, built for instance, the shame capital of
$10,000 in 1964 rose to $25,000 in 1990 and $2500 in 1991 and $7,000 in
1998. Highly qualified staff were
employed computerization of the services rendered were embarked upon up till to
day while the management were give free hand to operate.
All these highlighted factors
have them attributed however to the success of the story of the bank there were
serves of problem that faced the bank during the period of ownership of the
bank by the Western Region Government some of which are frequent government
interference in the operation of the bank in the area of personal recruitment
and decision making, which adversely affects the bank performance. The growth
of the banks was also affected greatly by the political instability and loans
and advances, granted influential customers were bad from inception.
The situation change in 1988 when
Wema bank Plc want to the capital market and the customer and Government,
interest was reduced to 40% of the total equity share capital while the
individual own the 60% of the equity share capital.
There was wide branch network objectives
embarked upon to erase the sigma of the Wema bank Plc, as a sectional branch
network stood at Eighty five (85) spread all over the country in 1991 and total
asset stood at #18,291,800,000.