CHAPTER 1: Introduction
"Online Restaurant Management System" is
a web application. This system is developed to automate day to day
activity of a restaurant. Restaurant is a kind of business that serves
people all over world with ready-made food. This system is developed to
provide service facility to restaurant and also to the customer. This
restaurant management system can be used by employees in a restaurant to
handle the clients, their orders and can help them easily find free
tables or place orders. The services that are provided is food ordering
and reservation table management by the customer through the system
online, customer information management and waiter information
management, menu information management and report. The restaurant menu
is organized by categories (appetizers, soups, salads, entrees, sides
and drinks) of menu items. Main objective build the system this is to
provide ordering and reservation service by online to the customer. Each
menu item has a name, price and associated recipe. A recipe for a menu
item has a chef, preparation instruction sand associated ingredients.
With this system online, ordering and reservation management will become
easier and systematic to replace traditional system where are still
using paper. To resister a meal online, the customer has to become a
member first then he can access the later part of the site. This project
to facilitate customer for make online ordering and reservation. The
option of becoming member was only an attempt to avoid (to some extent)
placing the fake bookings.
Online Restaurant management system
is the system for managing the restaurant business. After successful
login the customer can access the menu page with the items listed
according to the desired time. The main point of developing this system
is to help restaurant administrator manage the restaurant business and
help customer for online ordering and reserve table. In proposed system
user can search for a menu according to his choice i.e. according to
price range and category of food and later he can order a meal.
Dr. Lee Iverson On July 25, 2006 By Team
1 Corry Yang Clement Wu Tina Lin Alan Chang EECE 474 The University.
Restaurant Management System Declaration Project iii
1.1 Background of the Study
The project is developing because; many
restaurants have a lot difficult to manage the business such as customer
ordering and reservation table. If the customer book an order and later
wants to cancel the order, he is permitted to do this only within a
specific time period. By using manual customer ordering it is difficult
for the waiter to keep the correct customer information and may lose the
customer information. The customer is also given the facility to view
the status of the order to determine if it is ready..
Online Restaurant management system is
the system for manage the restaurant business. After successful login
the customer can access the menu page with the items listed according to
the desired time. The main point of developing this system is to help
restaurant administrator manage the restaurant business and help
customer for online ordering and reserve table. In proposed system user
can search for a menu according to his choice i.e. according to price
range and category of food and later he can order a meal.
1.2 Statement of the Problem
Nowadays, many restaurants manage their
business by manual especially take customer ordering. . In traditional
booking system, a customer has to go to restaurant or make a phone call
in order to get his meal reserved. Today, restaurant waiter takes the
customer ordering by manual system with using paper. Customer does some
formal conversation like hello, hi, etc. Than he demands for today’s
menu and do some discussion over menu items then he orders. It takes 5
to 10 minutes to book the order and waiter book the order on paper so
there is probability of lost and duplication of customer information.
Restaurant management system puts the order in a queue with specific
priority according to time and quantity, and then a cook is assigned for
the specific order to complete it.
Besides, the restaurant
waiter information also by manual system kept use paper and this is
difficult for restaurant administrator to find waiter information,
probability missing the paper and difficult to arrange the schedule.
Initial problem is that the customer has to get connected over the
phone; it would be harder if the restaurant is very popular and busy.
Sometimes, waiter information and customer information is important to
restaurant administrator for reference in the future. The chances of
committing mistakes at the restaurant side in providing a menu list for a
specific time would be more.
Many people have
experienced going to a restaurant where the service is poor and there is
a lack of attention from the wait staff. The paper menus can be flimsy,
hard to navigate, and outdated. To leverage the growing mobile
industry, the on –line restaurant proffers solution. This restaurant
menu and management system will replace the paper waste, is more
maintainable, and allows for greater customer engagement. The problem
confronting the research is to determine the Documentation for online
restaurant management system.
1.3 Objective of the Study
1 To determine the nature of on-line restaurant
2 To determine the Documentation for on-line restaurant Management system
1.4 Research Questions
1 What is the nature of on- line restaurant?
2 What is the nature of the Documentation for on –line restaurant Management system?
1.5 Significance of the Study
The study provides a structural
appraisal of the Documentation for on line restaurant management system
as a framework for enhancing the development and growth of on-line
restaurant management system.
1.6 Statement of Hypothesis
1 Ho The level of on-line restaurant is low
Hi The level of on-line restaurant is high
2 Ho On-line restaurants is not significant
Hi On –line restaurant is significant
3 Ho Documentation for on- line Restaurant is not effective
Hi Documentation for on- line Restaurant is effective
1.7 Scope of the Study
The study focuses on the appraisal of the Documentation for On-line restaurant management system.
1.8 Definition of Terms
ONLINE RESTAURANT DEFINED.
"Online Restaurant Management System" is
a web application. This system is developed to automate day to day
activity of a restaurant. Restaurant is a kind of business that serves
people all over world with ready-made food. This system is developed to
provide service facility to restaurant and also to the customer. This
restaurant management system can be used by employees in a restaurant to
handle the clients, their orders and can help them easily find free
tables or place orders.
ADMINISTRATOR
Administrator or manager is the person
who will manage the entire system. He is allowed to reassign the cook
according to his priority; he can edit the menu information such as its
price, items available currently, etc.
CUSTOMER
This user will register to be a member
to use the online system of this online restaurant management system.
This online ordering divided into two type of customer; it is customer
dine-in ordering and takeaway ordering.
DINE IN ORDERING
Dine in ordering, customer will view
menu, make online ordering and make a reservation table. This system
allows customer to place an order or allow him to cancel the book order.
TAKE AWAY ORDERING
But takeaway ordering, customer can view menu and online ordering without reservation table.